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Desktop Support Maintenance

Location:
Humble, TX
Salary:
25.00
Posted:
December 28, 2017

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Resume:

TODD ANTHONY BROWN

**** ***** **

Humble, Texas *7396

Home :832-***-****

Cell :281-***-****

Email: ac3t9f@r.postjobfree.com

To secure a Professional Career, offering growth potential with a challenging environment; utilizing my skills and experience as a self-starter with good communications skills that works well with a diverse team.

PROFESSIONAL EXPERIENCE

Methodist Hospital (February 2017- present)

Facilities Management

Performs electrical safety test on all new equipment.

Maintains general maintenance of hospital equipment. Repair of electronics and installing updated software. Creating the time for PM plans for new equipment. Catalog serial numbers, parts, and purchasing.

HVAC maintenance and repair activities on various hospital systems. Support response to facility/maintenance emergencies

MD Anderson Cancer Center (October 2009 – January 2017)

Facilities Management

Performs electrical safety tests on all new equipment.

Maintains general maintenance of hospital equipment. Perform diversified duties with emphasis in preventive maintenance, electrical. Assists in the performance of duties necessary to keep the physical structure and associated equipment of hospital in good repair: Hill-Rom beds, Stryker beds, stretchers, repairing of all malfunction parts, troubleshooting and ordering needed equipment.

HVAC maintenance and repair activities on various hospital systems. Support response to facility/maintenance emergencies.

Hill-Rom and Hillenbrand Industry: (October 2004- July 2009)

Performs electrical safety tests on all new equipment.

Maintains general maintenance of hospital equipment. Perform diversified duties with emphasis in preventive maintenance, electrical. Assists in the performance of duties necessary to keep the physical structure and associated equipment of hospital in good repair: Hill-Rom beds, Stryker beds, stretchers, repairing of all malfunction parts, troubleshooting and ordering needed equipment.

HVAC maintenance and repair activities on various hospital systems. Support response to facility/maintenance emergencies.

Christus St Elizabeth Hospital / Christus St Mary Hospital: (June 2002- October 2004

Biomedical Technician.

Maintained all medical equipment in/outside the hospital with repair, when needed. Checked equipment with preventative maintenance program.

Provided insight for the board to ensure the quality of the equipment, sharing expertise on the equipment needs of the hospital, purchases and replacements.

Ordered new parts to maintain equipment inventory. Keeping track of all equipment under warranty.

Keeping track of all worked hours of employees.

Conducted electric safety tests on all new equipment.

Maintained general maintenance of hospital equipment, Braun Infusion Pumps, GE Muse, Mars 3000, I Mexlab 9000. Zoll Defibrillator, Philips Defibrillator, EKG Monitors, STERIS system 1 Sterile Processing System, STERIS Amsco 2080/3080 Series Surgical Table.

Hill-Rom - Repaired all malfunction parts, while troubleshooting issues and ordered needed equipment.

Repaired wheel chairs and minor electric work.

Maintained TV ‘s, VCR ‘s, Monitor’s in ER and all X- Ray Systems.

Service repair and preventive maintenance on Carl Zeiss Lumar v12 Discovery v12, Phillips Electron Microscope, Leica M501, and M501 TTS.

Prucka Engineering / GE Medical System: (March 1998-June 2002)

Field & Desktop Support Specialists at Prucka Engineering, provided support to hospitals across the nation (engineers & doctors, high-end users, and developers).

Provided customer support and sales on all the Mac-Lab systems, CaridoEP systems, Midas, Baxter, Prucka, Defibrillation and Monitors.

On-site Assistance with Cardiovascular Devices, Troubleshoot Windows95, Windows2000, and WinNT, Microsoft office applications, Remote Applications such as CompuServe PAL95, RAS, Terminal Server, network configurations.

Provided on-call support for over 1000 users globally.

Supported Lotus Notes for the Engineering department.

Baker Hughes: (January 1997 – March 1998)

Desktop Support Specialists at Baker Hughes Project Renaissance in Houston, Texas.

Year 2000 Project IT support for BakerHughes/BakerAtlas.

Supported the development of SAPGUI and Lotus Notes to be used for multi-national connectivity throughout BakerHughes/BakerAtlas.

MS Exchange 5.0. Functional desktop support of approximately 350 users.

Administered/ supported Network environment.

Dillard: (September 1995 - December 1997)

Customer Support Analyst.

Provided technical support for DOS 6.22, migrating to Window 95.

Provided support on Windows for Workgroups and cc: Mail.

Installed and configured TCP/IP, IPX/XPX, DNS and IP address.

Reconfigured logins and edited batch files, autoexec.bat, config.sys and system.ini.

Installed proper drives for 3Com Etherlink cards, monitors, hard drives and CD-ROM'S.

Assisted Help Desk with computer related problems.

Responsible for moves, installations, network reconnection, PC assembly and troubleshooting.

TECHNICAL SKILLS

Operating Systems:

Windows 95, Windows 98, Windows NT, 2000, XP and Novell NetWare 3.1. I have Certificates in Carl Zeiss Microscope and the Mac-Lab systems, CaridoEP systems, And Midas.

Hardware:

Compaq, Dell, Gateway, IBM ThinkPad's, and Toshiba Laptops.

Software:

MS Office 95/97, Office 2000, Lotus cc: Mail, Lotus cc: Mobile,

MS Exchange Client 5.0, MS Outlook, HTML, JavaScript, Dialup Access

(CompuServe PAL95), RAS, Terminal Server, Lotus Notes, Front-end Server, SAPGUI 4.5b. C/C++ UNIX, Java.

EDUCATION

McNesse State University, Lake Charles, LA (August 1986 – May 1987) Kilgore Jr. College, Kilgore Texas (August 1988- May1989).



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