Customer Service Administrative Assistant
Resume:
Christine A. Stulak
Friendswood, TX 77546
*******@*****.***
Professional Summary
Meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
Experience
Fancy Hands / Virtual Assistant, Mentor Feb 2015- Present, Remote
Work with clients globally with a variety of tasks, including:
Online Research
Email Management
Inbound / Outbound calls
Client and Partner Management
Proofreading and Editing
Database / Prospecting
Includes working with VIP & New Business Clients
Payment tasks
Quality control of other assistants’ submitted work
Freelancer / Virtual Assistant, E-commerce Retailing, College Tutor
October 2010-Feb 2015, Friendswood, TX, Remote
Various assignments (still take occasional ones) including:
Compose, publish and monitor blog posts
Daily administrative tasks
Art History / Appreciation online tutoring
Build and operate Amazon & Ebay stores, consulting for other store owners
Lincoln Financial Group / Certified Administrative Assistant
July 1995 - June 2005, Kenner, LA
Review financial statements, sales and activity reports, other performance data. Direct customer service with employees participating in employer sponsored retirement plans, such as 403b and 401k groups. Assist financial planners in all aspects of their individual businesses. Point of contact for office in staying up to date with compliance issues.
Education
Associate of Arts: Humanities / Philosophy
Atlantic Cape Community College, Mays Landing, NJ
Currently working toward continuing online education.
Phi Theta Kappa Honor Society, the Sigma Kappa Delta English Honor Society, several semesters on Dean’s List
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