Customer Service Microsoft Office

Stephanie Williams

** *. **** *****

Chicago, IL 60628

***************@*****.***

Work Experience

Beacon Hill Staffing Group – Chicago, IL 10/2017- Present

Receptionist

Perform administrative and reception duties such as answering phones, booking appointments, checking in and out clients, receiving payments, receiving shipment.

Maintain a safe and clean reception area

Directs Visitors

Bulmen Consultant Group – Chicago, IL 09/2017-10/2017

Accounting Executive

Responsible for generating new leads and business development

Called potential clients and leads, scheduling onsite meetings

Prepared sales presentation and pricing modules for clients

Answered customers inquiries and provided excellent customer service to all clients

BCBG Max Azria Group, LLC- Chicago, IL 11/2012-09/2017

Sales Associate

Responsible for providing excellent customer service to all guest

Helped and advised customers with merchandise selection

Met and exceeded daily, weekly and monthly planned sales goals established by corporate office

Updated and magnified client database with accurate information

Processed inventory, completed store transfers and reported closing figures to corporate office

Trained new employees and assisted with new hire paperwork

Performed opening and closing duties and maintained a clean and safe work environment

Assisted with problem solving in regards to customers complaints

Education

Robert Morris University –Chicago, IL 09/16-Present

B.A. Business Administration GPA: 3.7/4.0 Dean’s List

Skills

Proficient in Microsoft Office Suite: Word, PowerPoint, and Excel

Strong client, customer service, written and verbal communication skills

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