Administrative Assistant

Cecilia Hill

**** ******** ***** ******, ** *****

512-***-**** *******.*****@*****.***

Objective

Obtain a full-time position As an Administrative Assistant to provide office support to fellow staff members, help offer efficiency to company operations, and handle any required customer relations.

Work Experience

Banfield, the Pet Hospital Austin, TX

Client Service Coordinator and Veterinary Assistant Jan 2012- Dec 2013 and Jan 2015 – Aug 2015

Scheduled appointments and maintained and update appointment calendars.

Receive payment and record receipts for services.

Count money in cash drawers at the beginning of shifts and at the end of the day, count money for deposit.

Enter in client and patient information into a database and update notes within that database whenever a call or appointment was conducted

Austin Community College Austin, TX

Library Computer Lab Assistant Sep 2011 – Jan 2012

Oversaw the daily performance of computer systems. Maintained and troubleshot equipment in the lab.

Maintained library equipment, such as photocopiers, scanners, and computers, and instructed patrons in proper use of equipment.

Foot Relax Austin, TX

Receptionist Jan 2011 – Sep 2011

Greeted visitors entering establishment, determined the nature and purpose of visit, and directed or escorted them to their appropriate therapists.

Operated the telephones to answer, screen, or forward calls, provided information, took messages, or scheduled appointments. Maintained and troubleshooted equipment in the lobby and behind the desk.

Counted money in cash drawers at the beginning of shifts. At the end of the day, counted money for deposit.

Amy’s Ice Creams Austin, TX

Scoop Jul 2009 – Jan 2011

Balanced receipts and payments in cash registers.

Provided excellent customer service in a timely manner to all guests.

Pumpkin Patch Children’s Store Austin, TX

Cashier and Buyer May 2007 – Jun 2009

Received payment by cash, check, credit cards, or store credit from selling items and issued receipts, refunds, or change to customers.

Answered customer’s questions and provide information on procedures or policies for selling.

Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. At the end of the day, counted money for deposit.

Education

Mira Costa College – Oceanside, CA – 2015 to December 2017 (3.7 GPA)

Associates of Liberal Arts with Emphasis on Social and Behavioral Sciences

Associates of the Arts in Administrative Professionalism

Monterey Peninsula College – Monterey, CA – 2014 (3.5 GPA)

Additional Skills

Strong oratory skills from comfortably performing at open mic nights.

Strong verbal communication skills, written communication skills, and interpersonal skills from continuous work in client relations.

60 wpm with both keyboard and 10-key ability.

Experience with both Windows OS and Microsoft Office (Word, PowerPoint, Excel, and Access) both in the workplace and extensively in my classwork.

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