Customer Service Data Entry
Resume:
Travis Wooten
Woodbridge, VA 22191
**********@*******.***
PROFILE
A dedicated professional with over 10 years experience at a non-profit organization. Now seeking to contribute my experience, skills and expertise to Hire Talent. EXPERIENCE
Bus. Support Specialist, American Diabetes Association; Arlington, VA 2006-2017 My duties at the American Diabetes Association included data entry, proofreading, analyzing data, document coding, filing, sorting and making copies. Within the past year I moved over to the Business Support group and my duties included customer service related tasks such as sending e-mails to Business Support Representatives across the country to solve issues and problems. I also processed credit card payments online, processed financial aid, made adjustments to errors in the Cure and CRM database, received calls from customers and colleagues and provided backup to fellow team members when they were out of the office. Before I left the Association, I created an in depth coding guide for my co-workers to process payments from our annual summer camp. I received a 10 year anniversary reward in August 2016 for stellar work.
Summer Intern, U.S. Postal Service; Washington, DC 05/2001-08/2001 Developed Microsoft Excel spreadsheets for contracts; created documents in Microsoft Word; xeroxed and filed; performed contract close outs.
EDUCATION
Virginia Commonwealth University, Richmond, VA Business Administration, 2001-2003 Northern Virginia Community College, Woodbridge, VA A.A.S. Business Management, 2001 Brooke Point High School, Stafford, VA Diploma, 1998 SKILLS
I am proficient in Microsoft Word, Excel, Powerpoint and Outlook. I recently passed the CompTIA 220-901 A+ exam. I am currently studying to take the CompTIA 220-902 A+ exam to become officially certified. I am able to pass a security investigation to gain access to classified information.
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