Customer Service Information Technology

Maiwand

***** ** ****** **. ********* OR *****

C: 503-***-**** E: *******@*****.***

SUMMARY

I hold a passion for helping organizations unlock the potential of their people, products and processes. Currently a Bachelors of Arts candidate for the Marketing and Information technology program at the Portland State University with over 2 years of experience in marketing sales/products and customer service. Self motivated and productive individual who strives for new opportunities to experience that allow me to enhance my skill set and knowledge in business oriented environments and occupations. Highly responsive with the ability to resolve complex problems regardless of dealing with a team or clients. Dynamic and results-driven business employee, successful at leading high-performing teams through all phases of projects, from concept development to product launch. Seeking a business oriented position where a strong background in successful customer service implementation and leadership is required.

EXPERIENCE

Retail Consultant

SPRINT 2015 - Present

• Sell the latest in wireless products and services.

• Provide high-level customer service and support with product expertise and advanced selling skills.

• Guide customers through purchasing decision and activation while educating the customer on their new purchase.

• Achieve sales goals and service performance requirements

• Available to work a retail schedule that includes evenings, weekends, and holidays. Assembler

SCHOOLHOUSE ELECTRIC & SUPPLY (August 2015 - November 2015)

• Working in groups in order not meet assembly requirements of products.

• Ensure products are assembled properly so customer satisfaction needs are met.

• Able to produce quality products by assuming mechanical tightness, assembly alignment and correct measurement.

• Able to diagnose and record failures of products. Brand Ambassador

EXPERIENTIAL MARKETING

• Endorsing products and services of the company

• Fulfilling all requests of clients on a timely and mannerly basis

• Sales demeanor on all projects, primary focus on brand awareness, sales leads, and products specialization.

• Positively and accurately changing attitude band demeanor to represent brand image. Contractor for U.S. Task Force 3-10

INTERPRETER/TRANSLATOR/CULTURAL ADVISOR

• Excelling in providing accurate interpretation of anything or anyone needing to be interpreted to US military

• Preparing detailed reports and records.

• Following detailed instructions on how to perform duties and achieve goals

• Recommendations and certificates available upon request. EDUCATION

Bachelors of Arts: Business Management & Information Technology PORTLAND COMMUNITY COLLEGE : 2015 - Present

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