Customer Service Pharmacy Technician
Resume:
NAVJOT KAUR
* ********** ******, ***********, *** 2V7
**************@*****.***
PHARMACY ASSISTANT
Dispensing - Patient Centered – Aseptic techniques
Highlights of Qualifications
Experience in inventory control and product maintenance
Pursuing with Accredited Pharmacy Technician diploma from Centennial College of Applied Arts and Technology
Completed courses in: pharmacy math, compounding, hospital dispensing, pharmacology aseptic techniques and third party adjudication
Excellent analytical, communicative / conversational, mathematical, organizational, and problem-solving skills
Energetic work attitude.
Relevant Skills and Education
Computer Skills
Extensive in-class use of pharmacy-related computer software, such as: Flexi pharm and Kroll
Possess basic level MS Word, PowerPoint, and Excel
Communication Skills
Understand the importance of superior customer service
Excellent telephone manner
Ability to solve problems and deal effectively with customers in stressful situations
Dispensing Skills
Can accurately count, pour, label, reconstitute medications in response to a doctor’s order
Experience compounding basic topical and oral preparations
Familiar with the ODB Formulary, drug interchangeability, and third party billing
Education
Centennial College, School of Community and Health Studies, Scarborough
Pharmacy Technician Program (2016 – till present)
Centennial College, School of Applied Arts and Technology, Scarborough
Advanced fast-Track biotechnology program (2015-2016)
Punjabi University, India 2010-2014
Bachelors in Pharmaceutical Sciences and Drug Research
Relevant Work History
Pharmacy Assistant (Community Placement) November 2016
Rexall pharmacy, Scarborough
Delivered superior customer service
Performed all technical aspects of dispensing of prescriptions, including receiving the order/refill, procuring complete and current information, computer entry, preparation and labeling in an efficient, accurate and timely fashion.
Maintained pharmacy records including filing and documenting required information on dispensing records
Answer over the phone quarries to the patients and refers to pharmacist when required
Experience as cashier in the pharmacy
Handled the prescription pickup
Placement
Shoppers Drug Mart: Successfully completed 120 hours of placement
Patient greeting and confirmation of accuracy of all pertinent prescription
Maintenance of pharmacy stock
General OTC enquiries and handled prescription pick up
Data entry and third party adjudication where required
Michael Garron Hospital (Toronto East General Hospital)
Successfully completed 144 hours of placement
Learned about manufacturing and receiving stock
Learned about Labeling IV bags, vials and their stability after manufacturing
Aseptic techniques of preparing IV products
Filling and independent double check of patient bins
Observed Chemotherapy preparation
Learned to stock up night pharmacy and Omni cell machine
Checked Ward stock on different units
Observed Narcotic inventory control
Observed Dispensary work flow
Monitored Auto med (EXP) machine to make unit dose
Reference available upon request
Contact this candidate