Vikas Yadav

Los Angeles, CA

ac3sfm@r.postjobfree.com

+1-760-***-****

Work Experience

Front Desk Agent

Quality Inn and Suites - Hampton, VA

December 2016 to December 2017

Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs

Make reservations or appointments for guests who want to avail themselves of local entertainment or services Answer guest calls and record details of each conversation for future follow-up Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venu IT Specialist

THE Language Lab - Mumbai, Maharashtra

May 2013 to December 2014

THE Language Lab (TLL) is an experiential learning space where students, parents and professionals can learn to converse, write and interact better.

# Handling legal matters with regard to Taxation, Accounting and Payroll, etc.

# Managing and designing websites and Social Media, etc.

# Aiding TLL with creative content development such as Crafting Creative lesson plans using audio-visual aids, games & projects, and videos thus stimulating a more creative environment. September 2015 - September 2016

Customer Service Representative

Tech Mahindra - Mumbai, Maharashtra

May 2012 to December 2014

# Handling inbound calls for UK-based Telecommunication Company (THREE) by providing solution for various technical and network issues.

# Proficient in handling escalated calls and providing 1st & 2nd Level Technical Support to end-users.

# Strong knowledge about the workings of Mobile Platform like Google Android 6.0, Apple iOS 8.1, Microsoft Windows 8.1, Blackberry OS 10.

Accountant

Dwelling House Construction Co. - Mumbai, Maharashtra April 2010 to May 2012

# Handling general ledgers, account payables, accounts receivable, payroll, sales, billing etc.

# Recording transactions in daily basis in Tally, maintaining books of accounts & Taxation.

# Maintaining track record of company’s incomes and expenses, payment information and invoice data

# Using automated accounting systems for data input and to obtain reports.

# Assistance in the Final Accounts & Balance sheet

# Providing Financial Business Analyst and also analysis the Investment benefits like Stock Markets in India and overseas.

Education

Bachelor's in Economics and History

JAI HIND COLLEGE - Mumbai, Maharashtra

June 2009 to April 2012

High school or equivalent in Commerce

VIDYA VIKASINI JUNIOR COLLEGE - Mumbai, Maharashtra June 2007 to April 2009

Secondary School

Holy Family Convent High School - Mum

June 1995 to March 2007

Skills

Windows (10+ years), Mac OS X (5 years), Marketing (3 years), Digital Marketing (3 years), Data Entry (10+ years), Typing (10+ years), Social Media Marketing (3 years), Social Networking (3 years), Accounting (8 years), Photography (7 years), Photoshop (7 years)

Contact this candidate