Technical Support Project Manager

***** ** **** ****** *** ***

Doral, Florida *****

Phone: 786-***-****

Email : *******@*****.***

José E. Contreras Rivera

Profile

Application Analyst, Technical Support and Data Processing with 20 years of experience in MVS/OS390 Operating Systems. Seeking opportunity conductive to growth where my qualifications can be effectively used. Learn new computer system and language quickly. Team Work oriented.

Experience

Present–2015 EVERTEC Cupey, PR

System Administrator in QA department

Implement process in the open and mainframe environment

Project Manager

Collaborate with QA and Development team and run sql

Responsible for directing, documenting and processing certified tests that satisfy the demands of our clients

Coordinate synchronization between production environments and certification

In charge of the administration and maintenance of IOA products, ControlM, ControlD, ControlB, ControlO and ControM Enterprise, BMC Products expert.

2014–2012 EVERTEC Cupey, PR

Applications Analyst

In charge of the administration and maintenance of IOA products, ControlM, ControlD, ControlB, ControlO and ControM Enterprise, BMC Products expert.

In charge of the administration and maintenance of products AMMO Web-AMMO.Create and put in the production environment the AMMO batch execution jobs.

Coordinate and participate annual DRS application testing processes.

Manage and implement projects

2012–2004 EVERTEC Cupey, PR

2004–2002 Banco Popular de PR Cupey, PR

Applications Control Technitian

In charge of the administration and maintenance of products AMMO Lan-AMMO.Create and put in the production environment the AMMO batch execution jobs.

Coordinate and participate annual DRS application testing processes.

1997–2002 Banco Popular de PR Cupey, PR

Computer Technical Support

Provide support to the Computer Operations Department with the analysis and resolution of job cancellations. Make the necessary corrections in order to restore job execution or transfer the problem to the person in charge. Data Entry

While working in the night shift, provide assistance in the creation and approval of emergency Changeman packages for the Programming personnel.

Education

2013 Universidad of Phoenix Guaynabo, PR

Bachelor Degree in Science in Business.

References

Will be provided upon request.

Contact this candidate