Business Analyst
Resume:
Paris M. Smith
Browns Summit, NC 27214
*****.*.******@*****.***
Experience Summary:
4+ years of consulting experience supporting, maintaining and implementing
WMS, Supply Chain systems such as, SAP, Manhattan, JDA, Infor SCE, XPO Order Manager and Oracle.
Experienced working within client-facing implementation environments.
Well versed with key WMS procedures: receiving, putaway, inventory control, bin placement,
bar code usage, picking/packing, cycle counting, and shipping.
Configures WMS software, conducts performance and UAT tests, provides onsite end user training and Go-Live support.
Skilled in gathering requirements, writing specifications, developing system modifications, completing final system acceptance tests and supporting client pilot testing.
Utilizes SQL to retrieve, manipulate and validate data/values within WMS systems.
Leverages business acumen to analyze operations and customize solutions to improve performance and processes.
Excels in fast-paced, highly collaborative, deadline driven environments requiring analytical decision making and leadership capabilities.
Communicates well with stakeholders across all levels of the organization.
Core Competencies
Time Management
System Analysis
Purchasing
Client Interaction
Order Management
System Configuration
Processes/Procedures
Requirements Gathering
Testing
Database Management
Inventory Control
Training
Education:
BS - Business Administration, Information Technology
North Carolina State University – Raleigh, NC 5/2012
MS- Information Technology §
North Carolina A&T State University – Greensboro, NC 12/2016
Professional Experience:
XPO Logistics, Supply Chain High Point, NC 2017- Current
WMS Business Analyst
Foster and maintain ongoing client relationships
Skilled in requirements gathering, specification writing for new Warehouse Management System, Order Manager, client interface development and system enhancements
Perform integrated quality assurance testing and configuration of systems
Support client after go-live with production issues
Utilize agile methodology in Rally to plan and deploy production releases
Utilize SQL to retrieve, manipulate and validate data values within WMS systems
Create Ad Hoc reports for clients to review specific warehouse data
Manhattan Associates, Inc. Atlanta, GA 2014-2017
WMS Implementation Consultant
Served as client-facing Lead Consultant, managing small team of consultants and analysts
Implemented 2D barcode serialization and scanning functionality for WMS transactions.
Gathered requirements, performed analysis and developed solution delivery plans.
Wrote detailed design modifications for customer specific enhancements.
Validated design modifications with the technical team and client stakeholders.
Created, modified and utilized test scripts ensuring the WMS systems perform per specifications.
Installed and configured WMS systems per requirements.
Provided post implementation support proactively identifying and resolving issues with various levels of complexity.
Utilized SQL to create and execute statements/queries used to retrieve, manipulate, and validate data within WMS systems.
Eisai, Inc. Research Triangle Park, NC 2013-2014
SAP/JDA System Specialist
Collected, entered, and maintained SAP and JDA master data (material masters, resources, bills of material, and formulas) for Eisai’s US and Canadian Plants.
Created and maintained SAP and JDA master data documentation.
Provided ongoing support for global operations using SAP and JDA Supply Chain systems.
Business and Decision North America Wayne, PA 2012-2013
Associate Consultant
Member of an Oracle Deployment team, delivering implementation services around Oracle’s Enterprise Resource Planning (ERP) modules Manufacturing, Purchasing, Shipping, Inventory, and Planning/Scheduling.
Responsible for conduction Oracle training classes for plant Buyers, Customer Service Representatives, Shipping Clerks and Raw Material/Finished Good Handlers.
Developed User Productivity Kits (UPK’s) for plant employees used to aid in their training and simulate the live Oracle system.
Contributed to five successful Oracle implementations in various states
Supported plant employees with their daily transaction posting, Oracle Go-Live, identified functionality problem areas and escalated them for resolution.
Served as a mentor and lead for new Associate Consultants and assisted during new employee orientation.
Software and Platforms:
WMS: Manhattan, XPO WMS, Infor SCE
Supply Chain: SAP, JDA, XPO Order Manager
Database: MS SQL
MS Productivity: Word, Excel, PowerPoint, Access, Visio, Project
Contact this candidate