Ajmal Khan
Al Aaridh dist, King Abdulaziz road Exit-5 Riyadh
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*****.****.***@*****.***
Worked as Office Manager - Field Sales Executive - Sales administrator- Logistics Supervisor - Express Courier
EXECUTIVE SUMMARY
As a Field Sales Hunter, I use to pursue and search new customers in my designated territory and make sure to achieve my quarterly target.
Achieved the title of the best Sales Hunter in 2015
When I was Sales Administrator, I thrive in a fast-paced environment where I supported an overbooked executive and team in managing projects and relationships. I’m comfortable with MS Office Suite and many other software applications, and love to organize events, travel and administrative projects.
MAJOR RECENT ACHIEVEMENTS
Successfully Managed Distribution center of the renowned brands, like PRADA, ARMANI, POLO RALF LAUREN. The fashion products use to be tagged and delivered to the designated stores inside KSA.
Successfully supervised the data validation center for SABB credit cards in DHL
Standardized the Administration of Sales Dept and got Extra Miler award
Achieved 135% of the target in Sales and got employee of the month awards
Closed the biggest deal in Sales with monthly revenue of 100K/ Month
Achieved 100% of my personal annual quota in FY15; First top achiever in Hunter division.
PROFESSIONAL EXPERIENCE
Field Sales Executive, DHL Express 2014-2015 Riyadh KSA
Sales Administrator, DHL Express 2011-2014 Riyadh KSA
Logistics Supervisor, DHL Express 2009-2010 Riyadh KSA
Distribution Center Supervisor DHL Express 2008-2009 Jeddah KSA
Data Validation Supervisor DHL Express 2007-2008 Riyadh KSA
Skills include
1.Customer Focus
2.Pricing
3.Vendor Relationships
4.Market Knowledge
5.Staffing
6.Results Driven
7.Strategic Planning
8.Management Proficiency
9.Client Relationships
10.Verbal Communication
PROFESSIONAL EXPERIENCE
2016 To 2017 Office Manager (Software AG)
Supporting Sales Director with his Travels, scheduled meetings and calls.
Records management(Contracts + Invoices)
Maintaining the facility by arranging all sorts of office needs (supplies) and supervising building maintenance.
Building services by identifying, selecting, and monitoring vendors.
Supporting Pre-Sales Team with their required needs to get the collective goals.
Exploring opportunities while receiving incoming calls to the office
Supporting the team during seminars and event management
2014 To 2016 Field Sales Hunter (DHL Express)
Finding new Business opportunities by identifying prospects and evaluating their position in the industry (preferably SMEs)
Use to sell DHL products by establishing contact and developing relationships with prospects; recommending solutions.
Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities
Resolving the customer complaint on time.
Providing E Com tools from the first day.
Receiving collection and monitoring wire transfers.
Track and trace for the customers shipments
Achieved yearly Sales target and awarded best sales hunter in 2015.
2010 To 2014 Sales Support Administrator (DHL Express)
Processing all sales oriented operation from end to end in order to enhance company’s sales and achieve the group target.
Handling customer queries via company’s line regarding price quotes proposals and e commerce tools.
Providing reports of customer sales monthly.
Keeping active a communication pace between the client and Sales through emails and telephone.
Problem solving with clients via telephonic communication anytime anywhere.
Track and trace for the customers shipments
Booking of hotels and meeting arrangements for the head office managers
Processing of Sales area presentation on salesmen request.
2009 To 2010 SPC Supervisor (DHL Express)
Handling internet device of a well-known brand, Motorola.
Using ERP and Remedy inventory software for all the operation.
Receiving and distributing of the arrived stock.
Keeping active a communication pace between the client and the consumer through emails and telephone.
Problem solving with consumer via telephonic communication anytime anywhere.
Submitting cash remittance daily.
Sending delivery and distribution report daily to the client.
Billing the customer at the end of the month.
Carry out partial stock count weekly.
2008 to 2009 DC Supervisor (DHL Express)
Managing a distribution center dealing world renowned Fashion Brand i.e. Armani, Gucci, Emporio Armani, Giorgio Armani, Prada, etc.
Using a German inventory software for all the IN and OUT operations.
Distributing stock among the outlets equally and receiving their return stock in their secondary warehouse.
Preparing GIDR (Goods inbound discrepancy report).
Prompt communication via emails.
Submitting the inventory reports the management.
2007 to 2008 DVC Supervisor ;( DHL Express)
Handling reputed bank’s credit cards for validation
Dispatching and tracking the shipments; follow up of all the data.
Handling the complaints of the customers
Preparing reports monthly and weekly about all the activities of the day to day credit cards operations.
Supervising a team of 12 members. Training of the new recruits.
2004 to 2007 Express Courier ;( DHL Express)
Pickup and deliveries on time
Sorting mail and dispatching to the right location
Handling the customer complaints and resolving the minor issues
Daily reports and cash submission
Team leader for the complete one year
EDUCATION AND CREDENTIAL
Bachelors of Arts from University of Peshawar – Pakistan
1996-1998
Call center Induction course March 2004
Introduction to the management October 2007
Management evaluation course December 2007
Time management course February 2009
CIS Specialist 2012