Customer Service Operator

RONALD TURNER JR

OBJECTIVE

To help ensure the continued success of the company through guiding

others and being the best employee possible.

EXPERIENCE

****-******* ***-**** ************ Center Henderson, NC Systems Operator

Ensure orders are processed correctly on correct cycle/wave

Support Customer Service by contacting store manager(s)

Clean/Repair all equipment in the warehouse

Knowledgeable of Microsoft Word, Excel, and PowerPoint

Email management of special billings and daily problems

Load/Unload trucks

Work independently and make decisions about orders

Work with over a million dollars of merchandise

Support shipping by running the desk

Make sure all shipments have been delivered and/or shipped

Inventory Control (Cycle count, assign slots, audit trips, and adjust inventory)

T-3 Trainer (Train new hires to orderfill, load, and unload)

Orderfill freight 5-65lbs

Work in -10 degree cold

Work with little or no supervision

Certified forklift, power-jack, clamp, and stock-picker operator

Demonstrate Wal-Mart core beliefs

20012-2017 DXPE Wilson, NC

Warehouse/Driver

Cycle count warehouse inventory

Take customer orders by phone

Send daily reports to management

Load/unload trucks

Drive box truck over Eastern NC

Pick orders

Provide customer service to companies

2002-2014 QVC, Inc. Rocky Mount, NC

Generalist/Trainer

Use computer to get weight and location of boxes

Train new generalist on power-jack and the picking process

Load/Unload trucks

Use RF handhelds to pick product

2002-2003 MBM Rocky Mount, NC

Selector

Assist in assigning daily assignment to team

Contact Customer Service when invoice cancelled/finish

Work in -10 degree freezer and 30 degree cooler

Pick orders for loading/load trucks

2000-2002 Abbott’s Lab. Rocky Mount, NC

Line Operator

Watch syringes for mistakes

Load automatic pallet wrapper with loads

Follow all SOP’s and rules

Work 12 hour shifts

EDUCATION

1998-2000 Rocky Mount Senior High Rocky Mount, NC

Diploma

Academic

2013- 2017 Nash Community College Rocky Mount, NC

Associate Degree in Business Administration

Member of National Honor Society ( GammaBetaPhi)

CRC Certificate of Gold Status

INTERESTS

Working hard, spending time with my three little girls, and ensure the success of the company I work for.

2

• **************@*****.***

3000 BRASSFIELD DRIVE • ROCKY MOUNT, NC 27803 • 252-***-**** 3

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