Web Services Project
Resume:
Urvi Bharatkumar Mehta
***********@*****.***
***********@*****.***
Career Objective
To work with a progressive organization where I can contribute my technical skills to enhance my own productivity at the same time achieving the organizational objectives with the attribute of time, quality and discipline.
Skill Set
13+ years of IT experience with 7 years of experience as a Salesforce Consultant in the Custom Applications Development space
A top-performing Salesforce Administrator, Consultant, Technical Lead and Developer with notable expertise in Integration, Deployment, Data Migration and leading complex implementations for Salesforce enterprise customers. Extensive background in designing highly efficient end to end CRM solutions for Sales, Service and Force.com with in-depth knowledge of Business across domains
Over 1 years of experience in the development of Kenandy Cloud ERP system.
Over 2 years of experience in the Manufacturing and Financial domain along with hands on experience on APTTUS CPQ product implementation
Explored new technologies like ADX, MS Dynamics online, Azure to create the next generation high-performance billing platform.
Worked extensively on client interaction, requirement gathering and development as per functional specifications
Excellent Leadership and Interpersonal skills, Team player with ability to work effectively with all levels of organization and individually as well
Working knowledge on Object Oriented Programming and Design Patterns
Proficient in working agile methodology
Excellent communication, organizational, interpersonal & analytical skills with the ability to adapt to new and dynamic environments
Ability to plan, prioritize and work with time constraints while paying attention to details
Technical Skills
Salesforce.com Development/Admin.
Apex, Visualforce, SOQL, SOSL,REST/SOAP API Integration, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Custom Objects, Validation Rules, Roles & Profiles, Data Migration, Web Service Integration, Sandbox Testing, Apttus Quote-to-cash, expertise in performing POCs, Kenandy ERP
Salesforce.com Analyst
Problem solving, Critical Thinking, Documentation and Specification, Workflow Diagrams, Use Case diagrams, Change Management, Business Process Modeling, Data Modeling, Requirement matrix, Requirement Prioritization, User Stories, Impact Analysis, Client Interaction, Team Coordination, UAT, Test Cases
Web Technologies
JavaScript, XML, HTML, Json, KendoUI Framework
Databases & DB Utilities
MySQL, SQL SERVER 2008
Programming Languages/Technologies
ASP.NET, VB.Net, SAP B1,VB 6.0
Tools
AppExchange, Eclipse, Force.com IDE, Apex Data Loader, ANT, tortoise SVN, Jenkins
Other CRMs
MS Dynamics, Oracle OnDemand
Education
Master of Computer Application June 2008
Bachelor of Computer Application April 2003
Employment History
Kenandy Inc Nov’2016 – Till date
Wipro Technologies Apr’2013 – Oct’2016
Silvertouch Technologies Pvt. Ltd. May’2008 – Mar’2013
Civic Infotech Mar’2004 – Apr’2008
Project Summary
Application Developer Nov 2016 –Till Date
Company Name : Kenandy Inc.
Module : Cash (AR/AP/Bank Reconciliation)
Platform : Force.com
Tools/Environment : Force.Com, Eclipse IDE, Data loader, Jenkins, Github, Web services
Project Description:
The Kenandy vision: manufacturing and financial management built for the cloud
Built 100% natively on the highly evolved Force.com, salesforce.com's enterprise cloud computing platform, Kenandy leverages the platform's amazingly flexible social, mobile, and open features, bringing a use-just-what-you-need approach together with social media capabilities to meet today's challenges of inventory management, engineering, purchasing, production, and resource planning for better manufacturing management. The system automates all your core business processes including Order-To-Cash, Procure-To-Pay, Planning and Production, Global Financials, and Trade Promotion Management. Kenandy creates enterprise agility and provides a foundation for business innovation and transformation.
Features of product
oBank Reconciliation
oAR/AP flows
Responsibilities:
Extensively involved in Requirement Analysis and preparation of detailed System Requirement Specification
Worked closely with Business Users and Subject Matter Experts to understand their needs and implement the same in SFDC
Extensively involved in development of Apex classes, controllers, extensions and triggers, Visualforce.
Developed web services using Salesforce.com Web services API to provide data for third party clients (SOAP / REST)
Deploy code using Jenkins, ANT, GitHub
Lead Consultant Feb 2015 – Oct 2016
Company Name : Wipro Technologies
Client : HP Inc., Palo Alto, CA
Project : Subscription Services Commerce
Platform : Force.com
Tools/Environment : Force.Com, Service Cloud, Communities, Eclipse IDE, Data loader, Jenkins, Tortoise SVN, Web services, TIBCO
Project Description:
Subscription services commerce is a platform that enables HP to offer and sell services on a subscription basis. The platform provides catalog, checkout, billing and user based entitlement as core capabilities.
Features of product
oCustomer/Partner Community
oCall center (Service cloud)
oIntegrated with HP Passport via SSO, Avangate via TIBCO, HPE FS via TIBCO and APIGEE
oAdhere global trade compliance
oLMI integration (log me in for chat)
Responsibilities:
Extensively involved in Requirement Analysis and preparation of detailed System Requirement Specification
On-site coordinator for the offshore team (7 members) in development, deployment and support
Worked closely with Business Users and Subject Matter Experts to understand their needs and implement the same in SFDC
Involved in development of modules for the CRM application which involves extension of existing SFDC functionality using Apex, Visualforce and other utilities
Extensively involved in Apex, Visualforce code debugging
Developed web services using Salesforce.com Web services API to provide data for third party clients (SOAP / REST)
Consumed web services from TIBCO and Avangate
Design and develop batch apex /Scheduler classes and unit tests
Involved in unit testing, bug fixing and post release support. Also, provided the training to the internal business users to use the application
Deployed code using Jenkins, ANT
Used HP Application Lifecycle tool for defect management
Explored new technologies like ADX, MS Dynamics online, Azure to create the next generation high-performance billing platform while migration from salesforce to Microsoft environment.
Senior Consultant Nov’2014 –Jan’2015
Company Name : Wipro Limited
Client : EA Sports, India
Project : Electronic Arts
Platform : Force.com
Tools/Environment : Force.Com, Service Cloud, Eclipse IDE, Data loader, Jenkins, Tortoise SVN, Webservices
Project Description:
Electronic Arts project, which is basically a contract management. In this application Oracle R12 and Salesforce are integrated and contract related information flows through both the system.
Responsibilities:
Provide support on existing programs (as per defined SLA) and help end user if they face any difficulties managing/creating/updating data in production.
Technical Lead Feb’2014 –Oct’2014
Company Name : Wipro Limited
Client : Philips, India
Project : OneEMS/Quick Connect
Platform : Force.com
Tools/Environment : Force.Com, Service Cloud, Community, Eclipse IDE, Data loader, Jenkins, Tortoise SVN, Webservices, Cast Iron
Project Description:
This application is designed in such a way that facilitates customers to add tickets through call center and agents can add requests via softphone/i3 tools to case. Application has been implemented for its Call Center team to effectively manage & support its support operations. The application seamlessly integrates with multiple interfaces to facilitate the Philips call Center team to work and collaborate effectively on cases.
Features of product
oIntrenal users can create tickets i.e issues will be reported in Case.
oSAP maintains all the Master data like customer details, material details, Equipment details etc.
oSFDC interacts with SAP using the middleware Cast Iron
oCustomers can check status of tickets over customer portal. (quick connect application runs on customer portal)
Responsibilities:
Extensively involved in Requirement Analysis and preparation of detailed System Requirement Specification.
Led 11 members of offshore team.
Managed a small team of analysts, developers or engineers and drive delivery of a small module of a project ( AD/ AM/ Testing)
Worked as entry level specialist with expertise in salesforce /industry domain / a process of ERP package.
Prepared Module Test document for each user stories with possible scenarios.
Maintained the system data integrity using; reports, de-duplication methods, naming conventions and best practices enforcement.
Senior Associate Consultant Dec’2013 –Jan’2014
Company Name : Wipro Limited
Client : Emerson, India
Project : Emerson
Platform : Force.com, salesforce
Tools/Environment : Force.Com, Service Cloud, Community, Eclipse IDE, Data loader, Jenkins, Tortoise SVN, Web services, Cast Iron
Project Description:
EMERSON application is related to lead to opportunity cycle. System loads lead data through Eloqua software which is again third party application. Custom functionality related to Certification is used to maintain Emerson certification details. Related to certiciation they maintain voucher details. Emerson have third party application to get coaching related to sales deals. It is moreabout the stages which typical sales deal follows and and each stage what all documents required and what steps to be followed is maintained.
Responsibilities:
Analysis and requirement gathering for existing system. Responsible for preparing AS-IS, TO-BE documents.
Have prepared Use cases for existing system
Gathered SFDC OOTB features used by client
Prepared Flow chart for existing system
Technical Lead May’2013 –Nov’2013
Company Name : Wipro Limited
Client : Charles Schwab, India
Project : Schwab open View Gateway
Platform : Force.com
Tools/Environment : Force.Com, Eclipse IDE, Data loader, Team Foundation System, Web services
Project Description:
Application package involving Web Service integration and Visual Force Pages. This application is designed in a way that facilitates Schwab financial advisors to access the customer information. This application is a complete add-on package which is designed to install in standard Salesforce.com platform and provides various support to the advisors of Schwab on handling their customer data.
Features of product
oSchwab OpenView Gateway for Salesforce highlights the strengths of our platforms when building custom mobile and cloud applications.
oThis platform is designed for advisors who already have technology in place and still want the benefits of high quality integration.
Advisors who want to use Salesforce benefit from Schwab Intelligent Integration in a number of ways, whether by accessing workflows or choosing one of the two integrated platforms It is designed to help advisors focus on their clients and increase firm efficiency by integrating the technology and workflows that they rely upon every day. Consumed external web services developed in .net.
Senior Associate Consultant Oct’2011 –Mar’2013
Company Name : Silvertouch Technologies Pvt. Ltd.
Client : Apttus, India
Project : Apttus CPQ Product Implementation
Platform : Force.com, Salesforce
Tools/Environment : Force.Com, Service Cloud, Community, Eclipse IDE, Data loader, Jenkins, Tortoise SVN, Web services, Cast Iron
Project Description:
Working with Apttus as a consultant for its CPQ product. CPQ basically Contract, Pricing and Quote. I am working to implement product and involved in configurations to Apttus’s various onshore clients. Involved in technical discussion for customizations from requirement gathering to implementation. I have to work on post implementation activity also for premier clients.
Features of product
oProduct has pricing implementation as its start of the CPQ and heart of the product
oProduct contains cycle from opportunity to agreement (contract)
oProduct provides Template creation which contains merging fields into word document and afterwards we can generate document for each quote and agreement.
oI have done docusign/ecosign integration with quote which will follow third party sign and then again come back to quote sales person after signing back by third party.
Implementation
oImplemented product at different end client like RICOH, BMC, S&P, GE, Sungard
Responsibilities:
Analyzed the business requirements and converted them into detailed technical requirements for better understanding purpose.
Developed Objects, Fields, Validation rules, Triggers, Approval processes, and custom code in various systems to address and improve new and existing business needs.
Designed and build unique, internal and external customer-based solutions for extending the value of our Salesforce application Using Apex, Visualforce and Force.com IDE.
Created and Maintained the Sharing Rules for giving the access on the records individually, Role, Role and Subordinates and Public Groups as well.
Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
Deployed solutions using ANT
Other Projects Handled Mar’2004 – Sept’2011
Salesforce Projects
“Marin Pro” project manages leads generated from various search engines for the clients and provides statistics based on the leads. The key statistics include the spending, expected revenue from opportunities, distribution of leads across search engines in different date ranges. The data is received through the contact forms and also through flat file which are reconciled to generate the reports. One set of reports are also sent to the clients for their records. The import and export is done using Apex email service. This application is being developed as a product and will be posted on AppExchange to be downloaded and installed on the respective clients’ org.
Integration of desktop app with salesforce. Synchronization of dealers, franchises, programs are done between .Net (SQL2005), PHP(MySQL) and Salesforce. Salesforce API is used to sync data. The leads are managed for various programs initiated by the Auto Company for their various franchises and brands.
Job portal for the medical industry allows jobs to be posted along with search based on categories for various posts. Prospective employers can post jobs on the site and candidates can browse through the jobs posted as per their skillset. The search is customized based on categories and sub categories. New job postings are notified to prospective registered candidates through emails and the job applications are also notified to the prospective employers. The entire flow of job posting to placement is managed through tasks with customizations in listings and search.
Application for a General Agent for major insurance carriers. The system involves maintenance of insurance plans, processing of claims, managing RFPs for different plans such as medical, dental, optical in addition to Standard and life insurance plans. The project involves standard salesforce objects along with custom objects such as claims, plans, brokers, groups etc.
VB.Net Projects
Common Library which is integrated with mySql as well as MS sql
Retailer Account (Purchase Order to Sales cycle and stock maintenance with scheme which will be provided by retailers to customers)
Payroll System holds all basic information of employee. Also, it is integrated with finger print device. System contains basic reports including government standard reports.
SAP B1
Integrating HRMS With SAP (It will post entries in JV for salary and other elements (PF,HRA,DA, etc…) every month/year)
ASP.Net
All In Audio (it is all about shopping cart with admin backoffice functionality and store functionality)
Call Management System (Hardware service call related system)
Online Transportation System (Final Sem. Project) (Making a web base Transportation System. Module Include Transport, Account with concept of data synchronization)
Other Achievements
Harbinger Award for showing leading skills exceptionally in year 2013.
Appreciation Award for meeting timelines and delivering project on time.
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