Customer Service Engineer

Tizita Zewdie

**** ******* **. *** **, Tucker, GA 30084 à 310-***-**** à ******.******@*****.***

http://www.linkedin.com/in/tizitazewdie

Education

Wayne State University, Detroit, MI---MS, Biomedical Engineering, GPA: 3.96, Dec 2016 University of California Irvine, Irvine, CA --- BS, Biomedical Engineering: premed, GPA: 3.14, June 2011 Computer Skills

Software/ Applications: Microsoft Word, MS Excel, MS PowerPoint, MS Access, AutoCAD, MATLAB, C/C++, HyperMesh, LS-Dyna, 3DSlicer, VMD AmberTools, R

Operating Systems: Windows, Mac OS

Experience

Application Engineer Microfusion Engineering Lab, GA (May 2017 - Current)

• Verified and redrawn multiple Control System Configuration Diagrams in AutoCAD

• Configured a controller and I/O modules

• Created graphics using ABB Graphics Builder

Graduate Student Assistant

Wayne State University, MI

(June 2014- December 2016)

• Databased Unexpected Problem Reports, reviewed and approved protocol amendments involving minor risks at the Institutional Review Board(IRB) administration office

• Supported in managing IRB web content

• Communicated effectively with Research Investigators and Study Coordinators via email and phone providing an outstanding customer service

Manufacturing/Operations

Engineer, Co-op

St. Jude Medical, Sylmar, CA

(Feb 2015 – August 2015)

• Conducted time studies/Line Balance on Tachy and Brady leads assembly processes

• Performed Installation Qualification validation on leads production equipment

• Utilized TeamCenter to redline and document manufacturing instructions

• Contributed in designing and creating fixtures/tools for production use Clinical Engineering Intern Beaumont Hospital, Royal Oak, MI (Jan 2014 – April 2014)

• Conducted device incident investigation, addressed device incidents to device manufacturers

• Researched FDA regulatory compliance databases such as MAUDE for medical device recalls

• Created clinical trial evaluations and analyzed the responses

• Attended Institutional Review Board, and quality control meetings

• Observed surgical procedures such as angiography, stenting, Da Vinci Prostatectomy, and total knee and hip replacement

Awards

Tau Beta Pi Engineering Honor Society, Member April 1, 2016 Honors Transfer Program, Award of Achievement May 21, 2009 UCI/EDISON International Scholarship Sept 27, 2009 Kinder Morgan Woman in Industry and Technology Scholarship April 24, 2008 MESA/National Science Foundation California Community College Transfer Scholarship May 30, 2008

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