Engineer Network

Alvin Sarmiento Harina

Address: **** **** ******* **. *** Vegas Nevada 89147

Mobile number: +1-702-***-****

E-mail: **************@*****.***

CAREER OBJECTIVE

To secure a position in a top network company that will enable me to effectively utilize my experience in Systems and Network Administration in order to further improve operations and contribute to company profits.

SPECIAL QUALIFICATIONS / SKILLS

Has working experience with Cisco/Alcatel routers, switches, wireless equipment, Riverbed, Packetshapers, Firewalls, Network Access Control, terminal services, and TCP/IP routing protocols

Has IP networking knowledge

Has well-developed analytical and problem-solving skills, with the ability to set priorities, recognize root causes and recommend solutions

A team player able to work effectively with employees at all levels, has ability to work under pressure, takes initiative and works with minimum supervision in a fast-paced environment

Highly customer-focused and diligent towards customer-related service issues

CERTIFICATIONS

Cisco Certified Network Associate (CCNA)

Cisco ID: CSCO11096128 Date Tested: August 16, 2006

Cisco Certified Network Professional (CCNP)

Building Cisco Multilayer Switch Networks (BCMSN)

Date Tested: September 3, 2007

Building Scalable Cisco Internetworks (BSCI)

Date Tested: November 28, 2007

Implementing Secure Converged Wide Area Networks (ISCW)

Date Tested: December 14, 2007

Optimizing Converged Cisco Networks (ONT)

Date Tested: January 22, 2008

Cisco Certified Internetwork Professional (CCIP)

Configuring BGP on Cisco Routers (BGP)

Date Tested: September 26, 2008

Quality of Service Exam (QOS)

Date Tested: May 5, 2009

BGP + MPLS (Composite Exam)

Date Tested: September 17, 2009

Cisco Certified Design Associate (CCDA)

Date Tested: January 30, 2009

Blue Coat Packetshaper Administrator (BCPSA)

Date Tested: October 5, 2011

Cisco Certified Design Professional (CCDP)

Design Cisco Network Service Architectures

Date Tested: June 27, 2012

PROFESSIONAL EXPERIENCE

HCL INSYS Pte Ltd (Network Engineer)

Network Support Engineer

The Signature #09-02, 51 Changi Business Park Central 2, Singapore 486066

March 25, 2014 – October 13, 2017

Network Support for Sport Singapore in HQ and 37 remote sites.

Network Support for Monetary Authority Singapore.

Responsible for day to day operations and administration on network & security infrastructure.

Responsible for network design and security, particularly troubleshooting network-related problems.

Perform maintenance of the network’s authorization infrastructure, as well as network backup systems.

Responsible for implementation and administration of Juniper, Palo Alto, Checkpoint and Cisco Firewalls.

Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.

Maintains inventory of equipment and parts as well as documentation of vendor activities.

Monitor performance and ensure system availability and reliability.

Develops and documents system standards for network devices.

Recommend and schedule repairs to the LAN/WAN and ensure timely user notification of maintenance requirements and effects on system availability.

Liaise with vendors and other IT personnel for problem resolution.

Troubleshoot networks, systems, and applications to identify and correct malfunctions; other operational difficulties and provide telephone and desktop support to internal users.

Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades;

Document network problems and resolutions for future reference.

AT&T Singapore Pte Ltd (Network Engineer Tier 2 - NOC)

LEVEL 2 - AP GCSC Network Operation

85 Science Park Drive #03-05/08 The Cavendish, Singapore 118259

March 16, 2011 – February 28, 2014

Adecco Personnel Pte Ltd (Outsource to AT&T Singapore - NOC)

October 19, 2009 - March 15, 2011

Managed IBM and Shell Network

Day to day Monitoring, Initial triage, response to service incident within the network infrastructure.

To proactively manage and monitor network performance on customers network round the clock (7x24) to meet customers' Service Level expectations.

Act as Tier2/Level2 for Network Fault incidents.

Work closely with Tier3 Teams during engagement and Network outage resolution process.

To systematically analyze and diagnose network faults.

Suggest improvement plan as part of preventive measure per case basis.

To effectively manage service providers and equipment vendors.

Provide firmware and OS upgrade for network devices.

Work with vendors for equipment replacement.

Work with Telecommunication provider for Pre chronic testing of links.

ePLDT, INC (Senior Support Engineer - NOC)

Network Support Group – Vitro Data Center Operations

3rd Flr. PLDT Bldg. Canley cor. C.P. Garcia St., Bagong Ilog, Pasig City

March 16, 2006 - October 19, 2009

Responsible for NSG technical support services through 24/7 network operations and maintenance.

Provides technical assistance to pre-sales activities of ePLDT Sales Group.

Provides technical assistance to ePLDT Helpdesk representatives.

Provides technical analysis to client for every consulted network problems.

Monitors Vitro Network Operation to ensure satisfaction and high service reliability to customers.

Handles implementation upon the issuance of the Service Order from project implementation, network installation/activation related to Network Set-up.

Provides regular reports/updates and do special tasks as assigned by Network Support Group Head.

Takes charge of the overall NOC operation during the shift as a Team Leader.

Handles provisioning of network connectivity for existing and new clients.

Coordinates with Telecommunications providers to resolve issues on both new and existing circuits.

Configures and maintains security of routers, switches, access servers and other network devices.

Handles activation of ATM and Frame-relay lines of Leased Line Clients.

Responsible for network monitoring, implementation and troubleshooting.

Participates in Network Planning and Network Design.

Maximizes network performance of VITRO Data Center; scheduling upgrades e.g. IOS and collaborating with network architects on network optimization.

Identify and resolve issues relating to Frame-relay, ATM, Private Lines, Metro Ethernet, L2TP, OSPF, BGP and Ethernet.

Manages traffic bandwidth through Packeteer 6500 and Packeteer 10000.

Handles ePLDT-IS Network.

Intex Telecom Systems (Telecom Engineer-Team Leader)

Network Engineering and Implementation

Nicanor Garcia St. Bel Air 2 Makati City

June 26, 2001 - March 15, 2006

For PLDT Project:

Equipments: UTStarcom iAN8000 Access Gateway, UTStarcom BBS1000 (GEPON) and Nokia D50e Asymmetric Digital Subscriber Line (ADSL)

Site Survey for location of equipment, length of cables and assignment of E1 or fiber links.

Responsible for Staging, test includes upgrades, pre-commissioning, hardware and Functionality test.

Responsible for installation of cabinet/rack, equipments and cables (telco, power, Grounding, E1 and fiber optic cables).

Responsible for integration, test includes operability of equipment in the network. Measuring transmit and receive power, attenuation and receive sensitivity of fibers.

Responsible for commissioning, configuration of nodes, IP addresses, VLAN’s, FXS and ADSL.

Responsible for software upgrades and troubleshooting.

Acceptance of ADSL. Functionality of Equipment and all its ports.

Technical Support for Data Network Operating Center (DNOC)

Responsible for configuration and creation of new connection of ADSL ports for Acceptance, assigning and creation of BPX assignments for new MCS, and technical assistance for troubleshooting of defective ports for regional and GMM sites.

For Smart Project:

Recovery of Siemens SMA Equipment, ETSI rack, E1 and power cables. Hauling of the recovered equipment and accessories; and re-installation. Commissioning and acceptance test.

Involved installation and commissioning of Microwave Radio (Ericsson Mini-Link, Siemens, Harris, and Nera Cell Link).

EDUCATIONAL ATTAINMENT

Pamantasan ng Lungsod ng Maynila

Bachelor of Science in Electronics and Communications Engineering (1996-2001)

TECHNICAL TRAININGS/SEMINARS

Checkpoint Security Administration R77.30

M.Tech Products Pte Ltd (Nov 8-11, 2016)

Packetshaper Training (BCPSA, BCPSP and Troubleshooting)

AT&T onsite Training (Sept 19-23, 2011)

Implementing Quality of Service (QOS)

TrendsNet Education Center (April 13-17, 2009)

Advance Routing – BGP Multihoming with IPv4 and IPv6

Sofitel Philppine Plaza/Apricot 2009 (February 18-22, 2009)

Designing for Cisco Internetwork Solution (DESGN)

TrendsNet Education Center (January 19-23, 2009)

Configuring BGP on Cisco Routers

TrendsNet Education Center (August 19-22, 2008)

ISP/IXP Multi-Homing Workshop

Astoria Plaza Pasig/PHNOG (December 3-7, 2007)

Packetshaper Technical Training

ePLDT Vitro Data Center/Transition System (May 8-9, 2007)

Routing Essentials Workshop

UP Diliman/Apnic (November 20 - 22, 2006)

UTStarcom Access Gateway (iAN 8000)

Hangzhou, China/UTStarcom (August 22 – 26, 2005)

PERSONAL INFORMATION

Date of Birth : May 31, 1979

Age : 38

Place of Birth : Manila

Religion : R. Catholic

Citizenship : Filipino

Status : Married

Height : 5’7”

Weight : 176 lbs.

Father’s Name : Alberto M. Harina

Mother’s Name : Cecilia S. Harina

CHARACTER REFERENCE

Available upon request.

Contact this candidate