Customer Service Data

Lindsay Bakemeyer

Parker, Colorado • 303-***-**** • ****************@*****.***

Financial/Business Analyst

Recent graduate with a focus on data gathering and interpretation. Analytical thinker able to compile and evaluate complex data sets to inform business decisions. Solid research skills and strong attention to detail. Knowledgeable about financial software applications with advanced excel skills. Collaborative team player with excellent communication skills.

Areas of Expertise

EDUCATION

Bachelor of Arts in Data Analysis University of Colorado at Denver, Denver, CO, December 2016 Focus on Data Analysis. Relevant coursework: SAS, Econometrics, Intermediate Microeconomics, Financial Economics, Statistics with Computer Application, Financial Accounting, and Financial Statements. GPA: 3.69/4.00

SELECTED PROJECTS

Data Analysis with SAS: Designed multiple SAS data steps. Developed listings and tables to aid in summarizing data sets. Led team in development and implementation of project plans and timelines. EdX Excel: Completed multiple labs using advanced Excel functions. EXPERIENCE HIGHLIGHTS

RPM Mortgage, Englewood, CO, 2016 - Present

Loan Processor Assistant

Managed customer relations during loan process. Assisted customers in identifying financial needs and gathered information necessary for loan processing.

Key Accomplishments:

• Completed 100 percent of loans in an efficient and timely manner. US Bank, Parker, CO, 2016 - 2017

Bank Teller

Delivered excellent customer service and aided customers in various financial transactions. Key Accomplishments:

• Earned top ratings from customers.

• Data Analysis • Statistical Analysis • Predictive Analysis

• STATA • Advanced Excel • SAS Certified Base

• Data Management • Market Research • Project Management

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