Customer Service Data Entry
Resume:
LORI ANN GUTHRIE
Madera, CA **637
**************@*****.***
OBJECTIVE
I look forward to being in an active and rewarding position, applying my many skills while also advancing my knowledge in new areas. I am excited to be a productive member of a great team, and working my way up to a supervisor/management level.
SUMMERY OF SKILLS
Great Customer Service • Accounting, bookkeeping, billing, general office • Microsoft Word • Type 58 wpm • Time management • Organize group functions with catering, setup and tear down • Organize workshops • Analytical thinking • Problem solving • Conflict resolution • Cash handling
EDUCATION
Fresno City College, Fresno CA 1988-1989
Concord High School, Concord CA graduated 1984
WORK EXPERIENCE
Innergreen Plants and Floral, Fresno CA – Maintain company standards for health and beauty of plants in business and residential accounts during weekly maintenance. Determine level of care for each plant each week to keep on schedule. Maintain friendly rapport with clients and address any concerns resolving any issues.
In Home Supportive Service, Madera CA – Perform basic housekeeping, grocery shopping, and drive client to appointments and errands.
Dr. Sohaila Mojadaddi, Madera CA – Perform A/P duties, archive files at year end, keep ledger for CPA, pay taxes, simple bookkeeping for doctor’s personal bills and accounts.
Affiliated Recovery, Fresno CA – Type reports using Dictaphone, answer phone, assist drivers in field from office as needed, open/sort mail.
Madera Municipal Golf Course, Madera CA – Banquet Manager, meet with perspective clients, coordinate with suppliers for event, schedule set up and service crew and chef.
Madera Community Hospital – Data entry of patient and insurance billing, reviewing aging report and contacting insurance companies on overdue accounts for payment. Performed cashier duties as needed.
Manpower Temporary Service, Madera CA – Account Clerk duties – A/P and A/R, researching and resolve discrepancies for A/P, process travel expense reports, create invoices for international billing and review aging reports.
Madera Valley Bank, Madera CA – Performed all teller duties, customer service, and new account related activities.
ACTIVITIES & HOBBIES
Yoga • Reading • Camping with homeschool group • Art of all kinds – jewelry making, drawing, painting • Volunteer at annual homeschooling conference and organize workshops
PROFESSIONAL REFERENCES PERSONAL/CHARACTER REFERENCES
Lisa Jordan, supervisor Paula Watkins
Dr. Sohaila Mojadaddi, Gino Rieping
owner/supervisor 559-***-****
Barbara Biddy, Sharon Sampaulesi
owner/supervisor 559-***-****
Ph 559-***-****
FAX 559-***-****
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