Customer Service High School

PERSONAL DETAILS

SURNAME : TSOGANG

FIRST NAME : GALALETSANG DAPHNEY

IDENTITY NUMBER : 680**-****-***

DATE OF BIRTH : 18 FEBRUARY 1968

GENDER : FEMALE

NATIONALITY : SOUTH AFRICAN

MARITAL STATUS : MARRIED

NUMBER OF DEPENDENT : TWO CHILDREN

STATE OF HEALTH : EXCELLENT

HOME LANGUAGE : TSWANA

OTHER LANGUAGE : ENGLISH, SOTHO, ZULU

EDUCATIONAL QUALIFICATION

LAST SCHOOL ATTENDED : LESEDI HIGH SCHOOL

HIGHEST GRADE PASSED : STANDARD 10

TERTIARY EDUCATION

NAME OF INSTITUTION : STRYDOM COLLEGE OF EDUCATION

DIPLOMA OBTAINED : UNINIVERSITY DIPLOMA IN EDUCATION

YEAR OBTAINED : 1991

EMPLOYMENT HISTORY

NAME OF EMPLOYER : DIBOTSWA HIGH SHOOL

POSITION HELD : EDUCATOR

PERIOD OF EMPLOYMENT : 1992-1993

PREFORMED DUTIES : TEACHING TSWANA (STD 9) AND

BIOLOGY (STD 8)

REASON FOR LEAVING : POOR WORKING CONDITIONS

NAME OF EMPLOYER : NAMETSEGANG HIGH SCHOOL

POSITION HELD : EDUCATOR

PERIOD OF EMPLOYMENT : 1994-1996

PREFORMED DUTIES : TEACHING TSWANA (STD 10) AND

ENGLISH (STD 8)

REASON FOR LEAVING : STARTING A FAMILY

CURRENT EMPLOYMENT

EMPLOYER : SOUTH AFRICAN AIRWAYS

POSITION : CUSTOMER SERVICE AGENT

PERIOD OF EMPLOYMENT : FEBRUARY 1999-APRIL 2010

DUTIES : CHECK-IN & BOARDING OF

FLIGHTS

DEVELOPMENT : TRAINED AT RESERVATION, TICKET

SALES, VOYAGER AND TRANSFER

DESK

: ACTING AS TEAM LEADER

REASON FOR LEAVING : TO PURSUE MY OWN BUSINESS

VENTURE

REFERENCES

1. NAME : MR SIHLE TSHABALALA

CONTACT NUMBER : 083-***-****

2. NAME : MR ARCHIE MARAWA

CONTACT NUMBER : 083-***-****

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