Customer Service Machine Operator

Professional Summary

Work History

L L

**** ***** ***, *********, ** • Cell: 404-***-**** • ********@*****.*** Certified in nutrition coaching and personal training. Extensively trained in sports nutrition. Customer Service Shipping Receiving, 02/2013 to Current Continental Veyance Technologies Inc. – Covington, GA Handled preventive and corrective maintenance to maintain proper equipment safety and functionality.

Evaluated procedures and results for accuracy and to determine appropriate next steps. Performed minor mechanical work and routine equipment maintenance. Conducted safety inspections and followed safety rules and procedures. Operated forklifts, hoists and other material handling equipment. Worked directly from blueprints, patterns, sketches and specifications. Communicated with vendors regarding back order availability, future inventory and special orders. Answered product questions with up-to-date knowledge of sales and store promotions. Communicated all store initiatives and promotions to customers to generate return business. Provided an elevated customer experience to generate a loyal clientèle. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.

Set up and explained new membership contracts.

Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.

Machine Operator, 02/2011 to 03/2012

SRG GlobalTM – Covington, GA

Tested electrical controls and components on the line. Education

Skills

Executed the entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.

Closely inspected parts to ensure they were clean and free of contaminants. Inspected and tested components, assemblies and power tools. Dietary Aide, 08/2008 to 10/2010

Riverside Healthcare – Covington, GA

Planned, directed and monitored the clinical functions of the dietary department. Led educational presentations on topics of nutrition and wellness. Established and maintained thorough nutritional records and information. Monitored quality control procedures to guarantee the preparation and delivery of healthy menu choices.

High School Diploma: 2006

Newton High School - Covington, Ga

4.0GPA

Top 5 % of class

Strong teaching skills Excellent problem solver

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