Customer Service Manager

CURRICULUM VITAE

OF

HLENGIWE SKOSANA

PERSONAL PROFILE

I am passionate dedicated and hardworking person with the ability to give every effort.

I am also reliable and unafraid of challenges. I am ambitions and responsible person and can communicate professionally within the workfield.

My working experience has taught me to work and cope under pressure, to interact effectively with the situation.

PERSONAL DETAILS

Surname : Skosana

First Name : Hlengiwe Patricia

Date of Birth : 1976-07-09

ID Number : 760-***-**** 084

Gender : Female

Residential Address : 1096b /44 Zola North

Mbhele Street

Contact Number : 078-***-**** / 073-***-****

Email Address : ********@*****.***

Home Language : Zulu

Other Languages : English

EDUCATIONAL QUALIFICATION

Last School Attended : DR. B.W. Vilakazi Secondary School

Highest Grade Passed : Grade 12 (Matric)

Subjects : English, Zulu, History, Geography, Biology

Further Education : Excutive College Business

Course : Till Operator and Merchandiser

Further Education : Humana People to People

Course : Computer Course

: Ms Word, PowerPoint, Publisher, Network and Internet

Further Education : Edcon Retail Academy

Course : First Aid Level 1

Further Education : Edcon Retail Academy

Course : Wholesale Retails Operation Level 2

Further Education : Creative Foundation Training

Course. : Production Technology NQF 3

EMPLOYMENT HISTORY

Company : Jubilee Day Care Center

Duties : housekeeping and feeding kids

Duration :2014-2015

Company : Edcon (Edgars)

Position : Call Centre/ Customer Service Associate

Duties : Queries, Place order, Receiving calls and update figures

Company : Alfa media communication

Position : Sales and Marketing

Duties : Markerting our product

Duration :January -December 2015

Company :Vita_Foam

Duties. :packing and Convolute

Duration. :March-August 2016

REFERENCES

Contact Person : Agness Moshiane(Edgar's )

Occupation : Credit office Mananger

Contact Number : (011-***-****/2006

Contact Person. :Emmanuel Nene(Vitafoam)

Occupation. :Rotal manager

Contact Number. :(011-***-****

Contact Person. Sydwell Masilela(Alfa Media)

Occupation. :Chairman

Contact Number : :074*******

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