Sales Staff

Daniela Rodriguez

** ****** ** ****** ****** NJ 07950 908-***-**** *********************@*****.***

Qualifications and Skills:

• Strong listening skills and a positive attitude

• Professional phone manner

• Ability to work under pressure

• Adaptability

• Strong computer program skills- Kronos, Oracle, Fusion

• Good verbal and written communication skills

• Strong computer skills - Excel, Microsoft word, Outlook, and the Intranet

• Detail orientated and the ability to multi-task

WORK EXPERIENCE:

Blue Apron, Linden, New Jersey August 2016- November 2017

Workforce Management Coordinator

• Prepared workforce schedules reports and plans, and helped design short-term and long-term strategies.

• Monitored change requests and prepared related documentation.

• Interviewed and hired additional staff as needed for each shift., as well as prepared and maintained office database.

• Implemented new programs to provide ongoing training for current workforce, developed and implemented workforce development programs.

• Ensured compliance with state and federal regulations.

• Performed internal audits to determine areas where improvements could be made.

• Managed or assisted with various special projects as requested.

• Developed database to track personnel resource usage and compare it to production needs.

• Assisted payroll department in making sure that the accurate pay levels were assigned to new employees or employees with recent changes in their pay level.

• Responsible for updating and submitting monthly reports on workforce data.

• Worked closely with temp agencies to maintain proper staff levels during seasonal increases in business.

• Helped departmental managers to create annual budgets by advising on upcoming personnel needs.

• Plan and develop on-the-job training programs for line employees and career development programs for managers with a focus on retaining existing talent and reducing employee turnover

• Administer and maintain vacation and other time off allowances for Center personnel.

• Work with Supervisors and Managers to manage day to day operations to ensure Service Level goals are met.

• Planned for special impact of response to holidays, letter campaigns, blasting, acquisitions, etc.

• Used workforce tracking tools to maintain information on employee activity and status, including scheduled assignments and absences, meetings and other schedule exceptions.

• Provided information needed to evaluate requests for schedule alterations or exceptions, as well as to analyze accuracy of forecast workloads, staffing requirements and staff scheduled.

• Responsible for managing workflow and analyzing workforce efficiency for more than 2,000 employees

• Responsible for daily, weekly, and monthly reporting of work input and output volumes across individual staff members and workgroups as well as identifying areas for improvement

Stony Apparel Corporation, New York, New York May 2015-January 2016

Fashion Showroom Assistant May 2014-October 2014

• Assisted showroom account executives in sales appointments

• Help track and organize showroom sales samples

• Photographed and categorized samples for e-mail outreach

• Assisted in research of new and target accounts, Responsible for formatting documents (PowerPoint, Word and Excel).

• Perform general support duties including faxing, photocopying, organizing materials (binders, file folders, filing, etc.), maintaining client and job files.

• Followed up with multiple company orders from start of P.O until delivery of merchandise

• Displayed and presented clothing to vendors

• Helped develop and design linesheets featuring all brands and merchandise for the company line

• Developed business strategies outlining strengths, weaknesses, new opportunities and risks

• Learned to box and weigh merchandise to send out to clients

• Created a system to keep track of purchase orders

• Prepare written correspondence and update line sheet when new orders come in

• Maintained detailed calendars of appointment schedules for business meetings, conferences, domestic/international travel arrangements and special events

• Coordinated extensive domestic and international travel arrangements, including air, hotel, car and meeting locations

EDUCATION AND SKILLS

B.S., MARKETING, Johnson and Wales University, Providence, Rhode Island 2016

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