Supervisor/Manager

Areas of Focus: Operations, Logistics, and Transportation

Qualifications Profile

Detail-oriented, performance-focused, and hands-on professional with 18 years of proven experience in logistics and transportation operations management. Expert in various modes of shipping such as air freight, flat bed, truckload, and less than truckload (LTL). Armed with outstanding capabilities to analyze an organization’s management procedures; identify deficiencies and potential opportunities; and develop operational solutions to increase reliability and improve productivity. Articulate communicator, equipped with excellent ability to develop and maintain positive working relationships with all levels of organizations. Technically proficient with Microsoft Office applications (Word, Excel, PowerPoint, Access, and Vision) and Transportation Management (TM) software.

Core Competencies

Strategic Planning and Implementation

Personnel Supervision

Staff Training and Development

Inbound and Outbound Freight Operations

Regulatory Compliance

Quality Assurance and Control

Freight Payment Process

Teamwork and Leadership

Customer Service and Satisfaction

Continuous Process Improvement

Professional Experience

Penske Logistics (1999–Present)

Senior Operations Supervisor, Delta Cargo Launch Team Present

Render on-site support to Delta in initiating their next phase of implementation

Facilitate training of on-site employees on processes and programs to assist on all aspects of operation

Apply keen attention to detail in documenting processes and standard operating procedures (SOPs) for operation

Senior Operations Supervisor, EnerSys Jan 2017–Present

Thoroughly assess system functionality as used by the company and customers for proper fulfillment of needs prior to launch

Offer effectual assistance to the IT Team by integrating all customers’ needs in customer portal, as well as developing reports

Monitor compliance requirements of customer, supplier, and carrier

Assume full responsibility in training on-site associates of all seven EnerSys plants, supervising three load planners, and managing all freight payment to carriers

Made use of company’s optimization tool for performance improvement, which generated $400K savings

Senior Operations Supervisor, Dana Automotive Nov 2013–Apr 2017

Functioned effectively as a part of the team in producing $4M savings to customer within their first year

Oversaw all inbound and outbound freight operations of Dana Automotive production plants in Canada, Mexico, and the United States

Provided oversight to 18 on-site load planners, 2 lead load planners, and 3 off-site material coordinators on their daily activities

Served as a liaison between US Operations, Penske Mexico, and On-site Operations teams at Dana Mexico plants

Guaranteed successful processing of freight payment to all carriers, which involved freight bill audits for proper approval of contracted rates and accessorial charges

Senior Operations Supervisor, Knoll Jul 2008–Nov 2013

Earned a medal of recognition in completing 100% on-time delivery execution to Fort Knox

Efficiently interface with several departments and successfully managed all of their inbound shipments, which delivered high visibility on the needs of their network, as well as enabled the team to consolidate shipments; thereby providing considerable cost savings to the company

Rendered support to operations manager in formulating strategic development ideas for the company fleet of 10 drivers while directing eight load planners

Closely monitored customer needs to ensure alignment with requirements

Employed effective communication skills in cultivating and maintaining trusting relationship with internal and external customers of Knoll

Promptly addressed transportation issues to reduce future service failures and increase customer satisfaction

Lead Load Planner, Knoll Apr 2007–Jul 2008

Took charge of five load planners and transportation clerk

Led the implementation of improvement opportunities and evaluation of processes to determine potential changes to improve service quality of company

Expertly handled and resolved internal and external customer issues

Utilized company’s fleet to provide efficiency, visibility, and cost savings to customer

Earlier Positions Held with Highlights:

Dispatcher, Big Lots

Supplier Compliance Coordinator, General Motors

Load Planner, General Motors

Data Clerk, General Motors

Made significant contribution in obtaining ISO 9001 certification

Determined and resolved an issue with 3D barcode labels for General Motors freight, thus reducing production line downtime

Education

Associate’s Degree in Management and Marketing

Lehigh Valley College - Allentown Business School, Allentown, PA

Professional Development

Lean Training

Positive Associate Relations

New Leadership

Diversity and Inclusion

Contact this candidate