Software Developer Quality Assurance

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LAWRENCE J. PALKA

**** ***** ***** ***. *, Delray Beach, Florida 33484

Tel.: 440-***-**** / *******@*******.***

PROFESSIONAL SUMMARY

• Senior Quality Analyst

• Extensive experience in IT in various positions and industries

• Key Competences:

o Unit/QA Testing

o Process Improvement

o Documentation

o Requirements Gathering and Assessment

o Client Follow-Up

• General Skills:

o Translate technical requirements into test plans o Focus on deadlines and error-free deliverables with minimal supervision o Find creative solutions to technical problems and test for the non-happy paths o Write clear and effective test scripts and audit plans o Identify and resolve problems or deficiencies in products o Improve processes by applying and testing software o Liaise and collaborate with technical peers and business partners o Work well individually or in a team environment

I take ownership of the software I work on and model my role on its needs. TECHNICAL SKILLS

• Programming Applications: Assembler, Basic/Quick Basic, Business Basic (BBX), CICS, COBOL, Java, Quick Basic, Turbo Pascal, Visual Basic.Net, SQL Server, Selenium

• Skills/Operating Environment: DEC/VAX VMS, UNIX, MS Office, Windows

• ISTQB Certificate – June 2017

PROFESSIONAL EXPERIENCE

DSS, INC. North Palm Beach, FL Mar 2017 – Present

Quality Assurance Analyst

Software developer of EHR systems geared toward use in Veteran Hospitals across several U.S. states

• Responsible for creation, maintenance and execution of test cases and developing test reports

• Utilize HP ALM Quality Center as the environment to create manual test runs and record results

• Develop test cases based upon analysis of project specifications

• Continually revise test scripts that need to reflect the newest code changes to EHR systems

• Execute multiple testing types such as system, functional, integration, and regression testing

• Perform quality assurance testing of web and desktop deployed applications

• Identify and report system bugs during the course of testing

• Utilize Kanban and/or Scrum Agile Methodologies in routine tasks

• Participate in daily Scrum meetings to discuss current status and future priorities

• Work with developers, project line managers, and IT/QA to demonstrate new functionality/ changes ITCORPZ, INC., Irving, TX Oct 2016 – Dec 2016

Data Valadation/QA Analyst

Contracted by ITCorpz on a temporary assignment for client Cognizant, Inc., located in Sunrise FL

• Performed data validation by retrieving information through various software sources/modules

• Entered information in spreadsheet controlling the group health insurance policies chosen for companies RENNOVA HEALTH, INC., West Palm Beach, FL Nov 2013 – Jul 2016 Quality Assurance Analyst

Healthcare software developer with main focus on lab testing reports

• Performed end-to-end testing in .Net, MS SQL Server, and Web Service environments/ applications

• Examined HL7 files to identify segments and reported any discrepancies related to data transmissions 2

• Utilized SmartHL7 file free tool editor to upload an HL7 file and identify each particular segment by their section /heading. Verified segments contained proper data for integration to lab and billing systems

• Working knowledge of automation testing using Selenium WebDriver, Eclipse, and Java environments

• Performed various types of testing - smoke, white box, black box, integration, end-to-end, regression

• Conducted testing on legacy drug panel Ordering System, Lab System, and integrating EMR System.

• Prioritized workload according to importance and needs by coordinating specific tasks with others

• Used problem solving skills to follow SDLC and QA procedures

• Performed quality assurance testing of mobile applications using Android and Windows

• Created 50+ effective end-to-end test scripts and scenarios for 4 major systems

• Performed successfully web and browser manual quality audits plans incl. configuration settings

• Managed 10 projects per year, especially new functionality as well as enhancements and bug fixes

• Advised on project feasibility and quickly identified, tracked and resolved 200+ defects

• Balanced workload with ordering system Advantage, Lab System, and EHR Medical Mime system.

• Utilized Kanban/ Scrum Agile methodologies and recorded activities in JIRA tracking/ticketing system PPM CLINICAL, LLC, Sunrise, FL Nov 2012 – Aug 2013 Quality Assurance Analyst

Software developer for emergency-room software written in Java for hospitals

• Performed end-to-end regression testing in .Net, MS SQL Server, and Web Service environments

• Created, maintained, and altered 20+ test plans for new or existing functionality in all 10 modules

• Performed quality assurance testing of mobile applications using Android and Windows

• Utilized SQL select statements in SQL Server to test specific scenarios in live, UAT and test environments

• Performed regression testing and tracked in Bugzilla database ABILITY COMMERCE, INC, Delray Beach, FL Dec 2010 – Sep 2012 Quality Assurance Analyst

Software developer for e-commerce applications in VB.Net

• Reviewed and analyzed user system requests (25+) based on user needs

• Suggested strategies to improve new functionality to prevent design flaws and set feasible approaches

• Performed testing and certification for software releases and recorded progress in Trackit! database

• Created queries in SQL Server for database validation ECLIPSE COMPLIANCE TESTING, Solon, OH Oct 2008 – Nov 2010 Engineering Associate

Game-testing company for gambling industry applications

• Reviewed clients’ specifications to assess pay tables, QA, and compliance testing needs

• Tested game applications ensuring compliance of operational and jurisdictional specifications

• Manually configured servers for specific testing scenarios and drafted approval letters to clients PSC METALS LLC, Mayfield Heights, OH Jun 2005 – Sep 2008 Programmer/QA Analyst

Scrap metal trader with business and logistics software

• Performed QA testing for code changes and reviewed applications for SOX compliancy

• Resolved hardware and software issues for medium- and large-scale applications EDUCATION

CUYAHOGA COMMUNITY COLLEGE, Parma, OH 1990

AA - Applied Business Degree – Computer Studies

CLEVELAND STATE UNIVERSITY, Cleveland, OH 2003

Completed courses in Visual Basic.Net Advanced Certificate Program

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