Data Entry Forklift Operator

Michael A. Davis

Chicago, Illinois *****

************@*****.***

Cell: 773-***-****

EDUCATION:

South Shore School of Technology, Chicago, IL 2009

Concentration: Technology

Diploma

CERTIFICATION:

Certified 20 hour Unarmed PERC Security Training

Certified 40 hour Armed PERC Security Training

FOID card

PROFESSIONAL EXPERIENCE:

Mack and Associates (Staffing Agency), Chicago, IL 01/2016-09/2017

Administrator

Prepare exam area, organize all exam materials and paperwork

Make all proctors understand importance of confidentiality of all material, create strategies to prevent or eliminate problems

Participate in quality assurance activities; ensure proper completion of proctor sign-in logs (no-shows, late arrivals, etc.)

Supervise proctors, coordinate candidate and proctor breaks

Effectively resolve customer concerns and inquiries about exam system via phone

Payless, Chicago, IL 05/2014-11/2015

Sales Associate

Demonstrate strong skill set in suggestive selling techniques, find and suggest shoes for customers to try on

Operate Cash register, Greet customers daily directing and properly explaining new products in the store

Enter customer information into computer system for deals and/or order items and explain company policy regarding warranty coverage of product

Offer Assistance in handling and solving customer needs, issues or concerns via phone and in store

Keep up to date on product knowledge, trends and seasonality that may impact merchandise and understood basic apparel standards in regards to rack and wall merchandising, colors, styles and signage

Southwest Management Company, Midlothian, IL 01/2014-04/2014

Driver/Warehouse Worker

Loaded and unloaded trucks and maintained complete and accurate records

Assisted Thrift Store personnel when delivering items to ensure proper placement and location within store

Developed an assigned route, including bagging or carding on sides and across the street of each pick up

Performed daily inspection of vehicle by checking air, water, oil, and other items to keep vehicle in good operating condition and reported any issues

Forklift, pallet jack operator upon request

The Fresh Market, Wilmette, IL 06/201*-**-****

Stock Clerk

Monitored all grocery items and provided appropriate labels and price tags to all commodities and stacked all goods on required shelves

Maintained and ensured proper cleanliness of work area at all times and displayed all new products and promotional offers

Maintained knowledge of all expiration dates of products and ensured replacement with new products if product expired

Skills: Cash Handling operator, Avaya Phone System, Forklift operator, Siebel, Citrix, Assemble and break down ULDs shipment, Data Entry, Faxing and Photocopying, Type 35wpm

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