Manager Customer Service

Tami Rogers

Office Manager

Waco, TX *****

*************@*****.*** - 254-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Optician

Visionworks - San Antonio, TX - October 2015 to March 2017 Hygiene Coordinator

Temple dental arts - Killeen, TX - April 2015 to July 2016 I did scheduling for hygienist a well as assisting. Hygiene Coordinator

Acrewood dental - Waco, TX - June 2013 to November 2015 I did scheduling, insurance and assisting

Owner/Operator

Krazy about cookies - McGregor, TX - 2013 to 2015

Cake Baker/Decorator

Bakery owner/operator

Office Manager

WESTVIEW NURSERY AND LANDSCAPING - Waco, TX - August 2013 to October 2014 Billing specialist

Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.

• Process paperwork for new employees and enter employee information into the payroll system.

• Verify attendance, hours worked, and pay adjustments, and post information onto designated records.

• Compute wages and deductions, and enter data into computers.

• Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll

records.

• Process and issue employee paychecks and statements of earnings and deductions.

• Keep track of leave time, such as vacation, personal, and sick leave, for employees.

• Compile employee time, production, and payroll data from time sheets and other records.

• Distribute and collect timecards each pay period.

• Keep informed about changes in tax and deduction laws that apply to the payroll process.

• Conduct verifications of employment.

• Complete time sheets showing employees' arrival and departure times.

• Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

• Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

• Answer customer questions regarding problems with their accounts. operations manager

DADDY T'S SHIRT COMPANY - McGregor, TX - February 1997 to September 2014

• Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.

• Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other

interruptions, collaborating with management, marketing, sales, production, or engineering.

• Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.

• Maintain files, such as maintenance records, bills of lading, or cost reports.

• Hear and resolve complaints from customers or the public.

• Receive payment and record receipts for services.

• Take orders for merchandise or materials and send them to the proper departments to be filled. Baker/Cake Decorator

Simply delicious bakery - Waco, TX - 2012 to 2013

Cake decorator/ Baker

Cookie decorator specialist

Scalp massage

Salon at Lakewood village - Waco, TX

I was a shampooer as well as did scalp massage

EDUCATION

Certificates in Culinary

Wilton school of decorating - Austin, TX

2012 to 2012

Beauty

Vogue College of Cosmetology - Waco, TX

1997 to 1998

High School Diploma in volunteer

MCGREGOR HIGH SCHOOL - McGregor, TX

May 1996

Business

CENTRAL TEXAS COLLEGE - Killeen, TX

Massage therapy

Austin school of massage - Waco, TX

CERTIFICATIONS/LICENSES

Wilton decorating certificates

March 2012 to Present

ServSafe Manager

Phlebotomist

April 2017 to Present

Phlebotomy training and certified at Csl Plasma

ADDITIONAL INFORMATION

• I Have over 15 Years of Office/Clerical/Data Entry Experience

• I have over 7 Years of Manager/Operations experience

• Multi-Line Phone skill, 10 Key,

• Good Customer Service Skills

I have several years of salon setting experience

Contact this candidate