Customer Service Manager
Resume:
Christopher Owen
Management
Land O' Lakes, FL
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Service Manager
Wheel Parts - Tampa, FL
April 2016 to Present
• Delegate daily scheduled work, check scheduled job tickets, check over completed jobs and confirm all parts and work was completed.
• Go over any problems with sales team and store manager.
• Come up solutions and fixes for problems. Fabricate, and weld brackets or parts as needed.
• Supervise shop technicians.
Technician
Overhead Door Company - Tampa, FL
July 2015 to April 2016
Responsibilities
• Install commercial overhead doors.(weld on door track and motor plates when needed) Maintain equipment,
• speak with customers, keep on schedule.
Skills Used
• Welding, customer service, time management, safety and job area cleanliness Manager/ Head Technician
Elite Customs - Lutz, FL
August 2011 to November 2014
Handled parts sales, ordering and customer service
• Set up wholesale and retail accounts
• Modified and repaired vehicles.
• Welding, & fabrication
• Vehicle transport.
• Ran the day to day business
Manager/Head Technician
Applied Powertrain Technologies - Tampa, FL
January 2008 to July 2011
Managed employees, projects, and day to day work.
• Sales, upgrades and repaired vehicles.
• Managed production and product shipping world wide
• Customer Service with clients.
Technician
Mustang Speed and Restoration - Pinellas Park, FL
July 2007 to December 2008
Performed duties for owner on several vehicles daily.
• Fixed and repaired vehicles.
• Welding & Fabricating.
• Transported vehicles.
Manager
Outlaw Motorsports - Las Vegas, NV
May 2007 to July 2007
Managed employees, projects, and day to day work.
• Sales, upgrades and repaired vehicles.
• Project planning.
• Customer Service with clients.
Head Technician
Bash Performance - Largo, FL
February 2006 to May 2007
Performed automotive customizing and performance upgrades
• Headed design and fabrication.
Assistant Lead Supervisor of Landscaping
Florida's Finest - Saint Petersburg, FL
June 2005 to December 2005
Supervised helpers.
• Read blueprints.
• Ran equipment, drove truck and trailers.
Head Supervisor
C & M Landscaping and Lawn Care - Tallahassee, FL
June 2002 to June 2005
Supervise all employees.
• Assisted owner with bids and projects.
• Handle request for extra appointments for customers
• Maintained all equipment
• Ran all trucks, trailers and equipment.
• Checked all properties to make sure they were properly maintained Education
AA in Business Management
Tallahasse Community College - Tallahassee, FL
2000 to 2002
Skills
SALES (8 years), CUSTOMER SERVICE (7 years), RETAIL SALES (7 years), WELDING (8 years) Additional Information
SKILLS
Customer service, technical support, diagnostics(driveability), welding, fabrication, shipping, recieving, sales, ordering, project management and employee management
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