QA Engineer

Benjamin Angileri, Jr.

***** ***** ****, *** ****, CA 95124 C: 408-***-**** ********.********@*******.***

Professional Summary

Software QA Engineer with 5+ years experience who develops and executes exploratory tests to ensure product quality. Passion for product development and enjoys providing end-to-end solutions to quality problems. Strong understanding of virtualization environments. Well versed in datacenter operations. Specializes in setting up of testing environments, such as VMware and Hyper-V.

Qualifications

Test Plans, Cases & Processes

Acceptance Testing

Defect/Bug Discovery & Tracking

Regression Testing

Review of Functional Requirements

System & Unit Testing

Documentation

UI & Compatibility Testing

*Actively learning Python

*Actively learning Selenium

Windows 2008, 2008R, 2012, 2012R & 2016

Unix / Linux Installation & Configuration

Performance, Load & Stress Testing

White-Box & Black-Box Testing

VMware (ESXi/vSphere/vCenter) & MSFT Hyper-V

Bugzilla, Jira & SpiraTest

Experience

Western Digital

San Jose, California

Software QA Engineer 2016 – 2017

Participated in product design reviews to provide input on functional requirements, product designs, or potential problems

Reviewed software documentation to ensure technical accuracy, compliance, and completeness

Planed test schedule or strategies in accordance with project scope or delivery dates

Documented software defects, using bug tracking system, and reported defects to software developers

Monitored program performance to ensure efficient and problem-free operations

Created test beds for installation and configuration of software product to allow for testing of software functionality and performance

Provided technical support during software installation and configuration

Performed initial debugging procedures by reviewing configuration files and logs

Provided feedback and recommendations to developers on software usability and functionality

Created SOPs, FAQs, Quick Start Guides, Troubleshooting Guides, and Knowledge-Base Guides

SanDisk

San Jose, California

Software QA Engineer 2014 – 2016

Proposed and developed forward looking solutions to test and enhance the test framework of the core driver and utilities to ensure thorough test coverage

Implements test cases for new features and regression testing of products

Coordinated with other development and QA teams as well as partners in testing activities; conduct final system validation and release with DEV/Release team

In charge of beta program for enterprise caching software product

Set up customer environments and validated software functionality in those environments

Communicated with beta program customers to help installation, configuration and troubleshooting of product

Was the liaison between enterprise customers and DevOps/QA

Worked with Sales and beta program customers to help sell product

Went out with Sales to customer sites to help fix issues with the software

Worked with Marketing on creating customer facing documents (Case Studies, Data Sheets, FAQs) to help facilitate sales

Fusion-io

San Jose, California

Software QA Engineer 2011 - 2013

Worked with developers to track and test bugs

Supported product rollouts across multiple code releases

Provided QA feedback for review retrospectives

Communicated with local and offshore team members to coordinate completion

Carried out software compatibility tests

Created tested cases for all bug types, new, regression, on-offs, etc.

In charge of beta program for enterprise software product

Attempted to duplicate reported defects found during beta test and document findings

Set up customer environments and validated software functionality in those environments

Conducted Web-Ex sessions with beta customers to explain benefits of product

ioTurbine

San Jose, California

Inside Sales Representative 2011 – 2011

Monitored, qualified and managed in-bound leads

Self-generated lead research and outbound prospecting

Made warm and cold calls using both marketing-driven leads and contact lists

Leveraged Outside Sales Representatives in identifying and building relationships with prospective and current accounts

Was responsible for starting and maintaining the beta program for the ioTurbine caching software. Found candidates via cold calling, social media sites and those who directly signed up through our website. Setup and mailed out welcome kits for new beta customers. Followed up with customers weekly to monitor their progress with the software. Reported all installation issues, bugs and UI issues to Engineering. Reported back to beta customers on ETA’s of issue being reproduced and fixed. Followed bugs to completion. Kept in constant contact with beta customers through their trial period.

Netgear

San Jose, California

Inside Sales Representative 2010 – 2011

Identified, engaged and closed large deals via Lead Generation Programs.

Followed through with accounts by consistent weekly contact and logging calls, e-mails and other contact with clients into Salesforce.com database.

Qualified End user opportunities and performed end-user account calls within territory.

Identified opportunities to establish ongoing relationships and generate sales.

VMware, Inc.

Palo Alto, California

Support Sales Manager 2007 – 2010

Manage multiple accounts (80 – 120 per quarter) simultaneously

Achieved 12 consecutive quarters of over 105% quota attainment

Continually exceeded sales objectives in both the channel and direct markets

Education

Masters Institute San Jose, California

Associate of Science Computer Information Systems

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