Customer Service, Data Entry, Transcription
Resume:
TAYLOR
ROEBUCK
***************@*****.***
EXPERIENCE
Independent Contractor, Amazon Mechanical Turk
Telecommute July 2017-present
Performed a wide variety of cloud-based labor tasks including writing, transcription, data entry, image categorization, audio and video annotation, and search engine evaluation. Self-paced environment that requires great attention to detail as well as critical problem solving and professional communication with staff of various universities. Increased typing speed, improved software skills in Windows, and maintained records of work.
Phlebotomist, Sparrow Hospital
Lansing, Michigan 2016-2017
Followed established procedures in obtaining blood specimens for clinical laboratory analysis, distributed specimens promptly to the laboratory, performed moderately complex point-of-care testing, and maintained clinical and professional competency
Assistant Manager, Family Video
Lansing, Michigan 2014-2016
Staff scheduling, inventory management of over 1000 units, account receivables administration, payroll auditing, staff conflict resolution, fostered positive employee relations, conducted interviewing/hiring, customer service leader, task delegation and mentoring of staff, supply management and cash handling oversight
Accomplishments
● Saved company money by trimming payroll hours
● Continually a leader in store sales commission
Customer Service Representative, Family Video
Grand Ledge, Michigan 2009-2014
Customer service, creating accounts/maintaining information, phone skills, inventory, filing, cash handling, custodial duties, sales, greeting customers, giving tours, sales
Lead Technician, Digital Doc
Lansing, Michigan 2015-2016
Cell phone, computer, tablet repair, staff scheduling, data entry, inventory counts, training new staff on repair procedures, adept hand-eye coordination, maintaining concentration in a hectic repair environment, handling customer complaints EDUCATION
Lansing Community College
Associates Degree, anticipated Spring of 2018
Major in Theater. Made the Dean’s List in Spring 2016 Current GPA 3.0
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