Administrative Assistant Office
Resume:
Michelle Halverson
**** **** ******* ******, ********, TX 75181
**************@*****.***
EMPLOYMENT
Just Plane Maintenance, Inc. 7515 Lemmon Ave. Hangar R; Dallas, TX 75209
Executive Administration Assistant (January 2015 – Present)
Knowledge of administrative and clerical procedures, while processing billing and invoices
Prepare and deliver outgoing mail as well as delivering special packages directly to the air field hangar
Created processes for scanning, organizing and managing documents electronically for Mechanical reference database
Prepare new hire documents and all pre-employment screening, monitor compliance dates for renewal expiration
Office assistance and maintains secure and non-secure files, operates all office equipment
Highly punctual, well organized, attention to detail
Proficiency in Windows and Microsoft Word, Excel, and Outlook
CVS Pharmacy 4205 North Josey Ln.; Carrollton TX
Certified Pharmacy Tech. Trainee (December 2013 –October 2015)
Greet each patient promptly and assist them in locating items or referring them to the pharmacist for medication information
Verifying patient data, ensuring accuracy, and updating current insurance information into database as needed
Resubmitting prescriptions for insurance approvals adhering to all HIPAA guidelines
Photo Lab Supervisor (2011 –October 2015)
Direct and assist customers at photo kiosk location and perform advanced computer processing of images
Photograph high-quality images for passports while following specified guidelines
Track inventory of all photo lab products and equipment, weekly inventory stocking, and inventory ordering
Cashier (2009 – 2011)
POS and cash management, area merchandising, and promoting and selling products or services
Maintain knowledge of current sales, promotions, and policies regarding payment and exchanges
Stock shelves, and mark prices on shelves or items utilizing pricing guns and merchandising signage
Christian Book Distributors 140 Summit Street; Peabody, MA
Administrative Assistant (2004 – 2009)
Proficiency in Windows and Microsoft Word, Excel, and Outlook
Prepared invoices, shipping documents, and reviewed orders for completeness
Managed paper and electronic filing systems with exceptional organizational skills for easy reference and updating
Arranged and coordinated interdepartmental meetings, reserved conference areas, and coordinated calendars
Call Center Representative (2003 – 2004)
Effectively managed a high-volume of inbound and outbound customer calls
Addressed and resolved customer product complaints empathetically and professionally
Gathered and verified all required customer information for tracking purposes
Resolved pricing and technical problems for customers by asking clear and specific questions
Efforts United, Inc. 81 Western Avenue; Lynn, MA
Director (1994 – 2001)
Managed daily office administration and coordinated departments to ensure continuing operations
Advocated for clients and managed confidential clientele account information
Maintained accounts payable and accounts receivable while budgeting activities to fund operations
Trained as an HIV-AIDS educator and orchestrated weekly support groups
EDUCATION
Arlington High School, Arlington, MA
Business Diploma
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