Customer Service Representative

Cover Letter.

I am a quick learner, self-motivated and organized individual. I am looking to start a career in a fast-paced environment as I thrive on deadlines. I have an outgoing, upbeat personality, am reliable and career focussed. Thank you in advance for taking the time to consider my resume. I look forward to hearing from you! Have an excellent day!

Summary of Qualifications

1 year experience working in the financial industry; managerial experience in leading a team at a retail store

Detail oriented and ability to multi-task

Strong analytical skills

Effective time management skills and ability to work under minimal supervision

I have 15 years experience in the customer service industry ranging from waitressing, bartending, retail sales and management as well as banking and secretarial experience

Education

C.D.I. College; Accounting Supervisor and Payroll Degree (with honors and excellence) 2004

Work Experience

Combined Insurance

May 2017 – current

(Part time position working from home; make my own hours)

Independent Sales Agent

Offering accident and sickness coverage, disability, cancer care and critical illness.

Helping clients with claims.

Patch Machining, Coleville, SK

2011 – 2013

Reception/Secretary

Prepare minutes of Meetings, reports, presentations etc.

Created pricing book for all materials

Held Health and Safety meetings

Accounts payable and receivable; payroll

Maintaining the file and documentation for all the departments

Customer sales and service

Government payments

Inventory control and set up

Major Co-op

2010 - 2011

Store Manager

Customer Experience Leader

Managed a team of 5

Involved in system training and set up new computer system including pricing, codes

Order products

Continuously seek ways to improve internal and external customer experiences

Inventory control

Training, hiring and firing

Advertising

Coleville Credit Union 2008 - 2009

Member Service Representative

Listen to customer story

Help customer meet their financial objectives by completing their transactions effectively and efficiently

References

Available upon request

Contact this candidate