Data Entry Security Guard

MICHAEL T. ANDERSON **** RHODODENRON CT. MAYS LANDING, NJ 08330 609-***-****/609-***-**** *************@***.*** ******************@*****.***

OBJECTIVE: To obtain a position in the customer services field in which there is room for advancement.

SUMMARY OF QUALIFICATIONS:

N.Y.S. Sixteen-Hour Security Guard Training Certificate N.J.S. Vaild Driver’s License: Certificate in Fundamentals of Computers: MS Windows, Windows NT, Internet Explorer: GED Diploma: Certificates, Awards, from Educational Programs, and N.Y.C. Data Entry, Housing Authority Tenant Association, and Tenant Patrol.

EMPLOYMENT SERVICES CUSTOMER SERVICES EXPERIENCE:

Ten years of customer services in the corporate environment as a mailroom clerk performing all functions of mailroom operations from sorting, distributing mail to various departments, offices, and clients: assisting in the daily food procedures of delivering it to conference rooms, offices, and other departments; transferring mail to outside locations for banking, and law firms throughout New York City: handling interoffice mail to various locations in and out of the United States and international locations: processing courier documents and manufacturing priority, express mail to tri-state and other destinations throughout the United States; managed in retail operations with customer satisfaction among household merchandise; stocking merchandise on shelves; placing sales price tags on various departments sections for customers awareness regarding the reduction of the merchandise the store has on sale; answering customers answers and questions about the knowledge of various merchandise from Lawn and Garden, hand, and Power Tools, paint supplies, electrical, plumbing, and dishwashers and washers, dryers as well as microwaves and home deliveries; creating a warm, friendly atmosphere among the customers and understanding their essential needs; developing a cleaner environment for the supervisors, bosses, and other faculty; handling law-enforcement involving security operations in patrolling shopping malls; monitoring building lobbies for the protection of tenants, visitors entering and leaving the residential complex; recording actions, incidents taken when rough situations are taking placing; handling parking lots for all vehicles saved and secured; issuing summons for illegal folks who continue to parked in fire lanes, handicaps, and store fronts; providing customers with information about street destinations and towing vehicles for people who don’t respect the law; notified emergency assistance for evacuations, fire, police and medical assistance and other law-enforcement to handle other emergency matters; handling office support in photocopying documents, reports, in alphabetical, numerical order; filing papers; answering incoming, outgoing telephone calls and relaying messages to other personnel in other departments; processing incoming, outgoing mail; assisting in the completion of letters, memos, reports, and statistical figures for other faculty; performed maintenance operations building and ground maintenance involving sweeping, mopping, buffing floors in conference rooms, offices, restrooms, and other departments; cutting grass, pulling weeds, planting fertilizer down on grassy substances; cleaning parks, playgrounds, housing developments, and city street locations; shoveling snow; raking leaves.

WORK-EXPERIENCE

NOVITEX ENTERPISE SOLUTIONS/AON RISK SERVICES NEW YORK, NY 10/15-09/16 MAILROOM/MAIL CLERK:

Delivered incoming mail to clients, and collecting outgoing mail to be taking to mail center to be processed.

Processed courier documents, packages by FedEx, UPS, USPS messenger services.

Managed regular mail be register, flat-rate, certified, express, priority, first-class, packaged mail to be stamped, sealed and shipped out to the Post Office and other outer locations.

Handled facilities for stocking pantries involving food beverages and stationary items.

Stocked photocopied paper and other supplies in copy rooms.

THE MILLENNIUM GROUP/BNY MELLON: NEW YORK, NY 06/10-01/15 MAILROOM/MAIL CLERK:

Processed mail according to P.O. Box locations and organizing it by Wholesale, Retail, Lockbox.

Managed courier department for the reproduction of processing packages, interoffice-mail, documents on DHL, UPS, and dispatches.

Operated mail room for stamping, sealing, processing regular mail, packages, documents, for domestic, international regions and taking to Post Office.

Provided car transportation for clients involving business, personal matters.

Handled courier department for all packages, documents needed singing and taking to the courier center.

MADISON SECURITY GROUP/BRONX, NY 04/10-06/10 SECURITY/SECURITY GUARD:

Patrolled residential building for the protection of tenants, visitors who lived in the complexes, and others leaving,

Managed parking lot for all vehicles save and secured.

Notified police, fire, emergency assistance for medical, evacuations, domestic disputes, and essential matters.

Recorded incidents, actions taken for general report involving problems developing in the development.

MG SECURITY SERVICES/NEW YORK, NY 12/09-12/09 SECURITY/SECURITY GUARD:

Managed Special Events for charitable organizations, companies, non-profit agencies.

Checked employees, visitors I.D. cards, and determined the nature of their visit.

BRYANT STAFFING/THE CHILDREN’S PLACE/RUTHERFORD, NJ 02/08-05/08 CLERICAL/FILE CLERK:

Filed documents according to alpha-numerical order.

Organized files by proper names, business codes, and domestic locations.

Delivered files for distribution in New York City, and Canada.

SEARS HARDWARE & APPLIANCE/BERGENFIELD, NJ 07/07-02/08 RETAIL/RETAIL ASSOCIATE CLERK:

Unloaded merchandise off trucks and distribute it into store.

Managed Lawn & Garden department for outdoor furniture, landscaping equipment, and other items.

Placed discount prices tags at various department sections in store.

Handled tools, plumbing, paint, and household appliances.

Assisted customers with warranty issues, major, minor repairs on items, home deliveries, checking for various products on computer terminal system.

EDUCATION: COLLEGE OF NEW ROCHELLE/SCHOOL OF NEW RESOURCES: NYS DEPARTMENT OF EDUCATION: GED DIPLOMA: NEW YORK, NY 02/93-02/97

REFERENCES AVAILABLE UPON REQUEST:

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