TAMEEKA WALKER
Duluth, GA/404-***-****
**********@*****.***
EXECUTIVE PROFILE
Motivated and dedicated professional with years of expertise in account management and client relations. Proven track record of success in organizational skills and independent thinking. Demonstrates expert insight and proficiency in following policies and procedures. Skilled and collaborative team player with experience in coordinating, planning and supporting daily operations.
CORE COMPETENCIES
Charge Entry
Deadline Oriented
Project Management
Process Improvement
Quality Assurance
Payment Processing
Team Player
Accounts Receivable
Time Management
Compliance
Scheduler
Reports/Documentation
PROFESSIONAL EXPERIENCE
LAUREATE MEDICAL GROUP OF NORTHSIDE/06/2016-CURRENT
MEDICAL SCHEDULER
Answer all incoming calls and route appropriately
Effective communication with clients and medical professionals
Confer with patients to obtain and confirm pertinent billing and demographic information
Manage high volume workload, effectively prioritize tasks to remain organized
Ensure compliance with all policies while navigating through all company software
Schedule appointments for Internal Medicine, Rheumatology, Endocrinology and Neurology departments within designated business hours
and maintain confirmation schedules
Proficient knowledge of AllScripts/EMR software
NORTHSIDE HOSPITAL/02/2016-06/2016
CHARGE ENTRY POSTER/FRONT OFFICE ASSISTANT
Responds to and refers incoming telephone calls appropriately including documenting in the electronic medical record
Posted charges for patients seen in clinic daily
Participated in professional development activities and maintained professional affiliations, when appropriate
Scans paper records and assigns to providers on a current and daily basis
Filing of medical records and faxed to insurance companies when needed for the payment of outstanding claims
Ensured compliance with HIPAA in keeping all client information confidential
Inventory supplies daily and order as needed
PEDIATRIC ENT OF ATLANTA/02/2013-02/2016
CHARGE ENTRY SPECIALIST
Collected and compiled all charge documents/Superbills for 6 Satellite Clinics
Reviewed provider charge tickets for accurate date of service, procedures, diagnosis, patient identification and provider signatures
Escalated complex charge issues to management
Carefully reviewed medical records for completion
Entered billing data and submitted bills to insurance companies
Responsible for insurance verification, eligibility, and referrals
Collected on outstanding patient balances and mailed out monthly statements
Provided on-the-job training to new hires and delivered constructive feedback to current staff
PRIDESTAFF/LINCARE (CONTRACT)/08/2012-10/2012
CASH APPLICATIONS SPECIALIST
Maintain the integrity of cash and A/R transactions to ensure maximum efficiency
Input payment and adjustment data into patient accounts
Ensured that all work was in compliance with all cash related procedures and financial control policies
Investigated cash posting problems related to system application and reports
Provided input for process improvement whenever possible
TAMEEKA WALKER
Duluth, GA/404-***-****
**********@*****.***
SPHERION/AVON DISTRIBUTION CENTER (CONTRACT) 07/2011-11/2011
PAYMENT PROCESSOR
Processed payments received through the mailroom on a daily basis
Receipt of paper checks and credit cards received on “write off” accounts and reconcile to appropriate accounts
Met/exceeded all production goals hourly
Received cash payments and applied to outstanding accounts
Effective communication with staff/management to ensure quality of work
BLACKSTONE RESOURCES/UHS PRUITT CORPORATION (CONTRACT) 11/2010-12/2010
DATA ENTRY OPERATOR
Prioritized work according to level of urgency
Accurate entry of insurance information into system for employees during open enrollment
Successfully liaised between staff/management to determine remaining work and ensured team spirit was maintained
Analyzed methods to improve efficiency in entering data and tracking quota
Performed data review by identifying and obtaining missing data
education
AMERICAN PROFESSIONAL INSTITUTE/CERTIFIED PATIENT CARE TECHNICIAN/CNA/01/2013
BROWN MACKIE COLLEGE/CERTIFIED MEDICAL ASSISTANT/09/2011
MASSEY BUSINESS COLLEGE/ASSOCIATES DEGREE IN BUSINESS/01/1996