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Customer Service Microsoft Office

Location:
Philippines
Posted:
December 11, 2017

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Resume:

ESTELITO CORPUZ CARPIO JR.

Garnet Street Josefa Village Sambat

Tanauan City Batangas, 4232

**.******@*******.***

+639*********

OBJECTIVE To be able to carry out my knowledge, skills and interest through practical application and interaction with people; for the continuous enhancement of my career for future endeavours and for the sole purpose of sharing my capabilities for enlistment of the industry and service to people.

SKILLS & ABILITIES Good interpersonal communication for both oral and written technical skills

Proficient in Microsoft office and SAP applications

Exceptional leadership skills developed through work experience in multi-national company and socio civic organization

Flexible team player who prospers in a fast pace environment and work with composure under pressure

EXPERIENCE DISTRIBUTION AND WAREHOUSE OERATIONS HEAD

Monde Nissin Corporation Balibago Santa Rosa Laguna July 2017 – Present

Lead Warehouse Operation and Finish Goods Handling

Lead Distribution Center that handle areas in Southern Tagalog Region, Greater Manila Area and North and Central Luzon

Develop Projects that create improvement in Distribution and Warehousing

Ensure to meet key performance measures of the team by continuously developing teams capability and duites.

PRODUCTION SUPERVISOR

GLAXOSMITHKLINE PHILIPPINES, INC, Cainta Rizal. August 2016 – June 2017

Supervise production processes in accordance to the approved manufacturing and packaging procedures in compliance to GSK QMS, EHS and GMP.

Achieve production targets based on planned production schedule.

Ensures all production activity complies with all GSK corporate quality and safety standards and local regulatory requirements as per CGMP,CQP/GQMP and EHS.

Active leadership, advocacy and support of operational excellence within liquids and solids production products and ensure cost optimization.

Support in ensuring that site's strategy and site's targets carry out in accordance with GSK's strategic objectives.

Improve KPIs (PE) - reduce cost, waste while increasing customer service and process flow.

Provide role quality and clear accountability (RCA)- need to simplify the process and have clear and consistent ways of working across the site.

MANUFACTURING SERVICES COORDINATOR

PHILIP MORRIS FORTUNE TOBACCO INC. OCT 2015- AUG 2016

Leads the Manufacturing Services team, principal person in analysis and process improvement programs, ensuring to meet and establishes KPI with great standards. Launches procedures and programs and ensures these are being followed in production line in full utilization of existing manufacturing systems.

Takes the lead in monitoring usage deviation of Cigarette Manufacturing Department Process Orders. Conducts Data analysis and process improvement programs that will consistently meet established Key Performance Indicators (KPI) based on PMFTC Inc standards. Ensures established procedures are being followed in the production line and full utilization of existing manufacturing systems (e.g. GMP) for PMFTC Inc are met.

Ensure appropriate level of awareness on any changes related to DIMs, Yield, SAP and LESMES implemented across secondary shop floor.

Conduct awareness session among Team leaders, operators, supervisor, and maintenance thru email blast or team meetings.

Control and monitor cigarette manufacturing process DIMs usage and take appropriate actions

Analyze the results and develop proposal on process improvement base on facts

Monitor and report progress of implemented corrective and preventive actions

Develop, implement and review of procedures related to SAP and LESMES transactions to achieve GMP compliance

Work with IS on system reliability improvement

Provide relief function to Manufacturing Services Supervisor

Assists in reviewing Contractor Billing Summary

Perform GR/GI, Perform PR creation, Call off POs for all manufacturing facilities except repairs and maintenance

With open communication to vendors for quotations and delivery schedules to meet deadlines

MATERIALS COORDINATOR PHILIP MORRIS FORTUNE TOBACCO INC AUG 2011- OCT 2015

Perform as production planner and also includes logistics of materials needed in production. Supervision and monitoring process of inventory accuracy in accordance to quality audit and standards. Securing the whole production will meet the KPI. Overall production analyst that provide supports in system. Leads production meeting and focus improvement projects in production.

Handles export shipment and provide production proper planning and material management

Projection of Material usage for production that will also include preparation of purchase requests, container allocation for deliveries and days of inventory tracking

Provide process orders for production execution

Provide depletion plan to ensure all materials to be use will be on good condition and quality

Present KPI to management for depletion performance every month

Ensures availability of materials for Secondary Cigarette manufacturing

MANUFACTURING TECHNICIAN PHILIP MORRIS FORTUNE TOBACCO MAY 2008-JUL 2011

Responsible in machine troubleshooting and participates in teams in meeting KPI, providing and securing good quality of the product.

MACHINE ATTENDANT (OJT)

PHILIP MORRIS FORTUNE TOBACCO INC

NOVEMBER 2007-MAY 2008

Perform machine operation and basic troubleshooting processes

EDUCATION BATANGAS STATE UNIVERSIY, MALVAR BATANGAS

BACHELOR OF SCIENCE IN MECHATRONICS ENGINEERING (APRIL 2008)

CHED-DND-PASUC Scholar from 2003-2008

BATANGAS STATE UNIVERSIY, MALVAR BATANGAS

BACHELOR OF INDUSTRIAL TECHNOLOGY MAJOR IN MECHANICAL ENGINEERING TECHNOLOGY (APRIL 2003)

Tanauan City Scholar from 2001-2003

BERNARDO LIRIO MEMORIAL EXPERIMENTAL SCIENCE HIGH SCHOOL, DARASA TANAUAN BATANGAS (2001)

TANAUAN SOUTH CENTRAL SCHOOL TANAUAN BATANGAS (1997)

COMMUNICATION In my high school years, I am active in participating different activities that includes writing in our school newspaper as a contributor, a badminton player and a CAT officer, graduated with honours.

Currently, my circle of group includes unit manager, managers, co-supervisors, coordinators, customer service and third party providers. I’m in relation also with export shipment and domestic logistics and other company affiliates around the globe.

LEADERSHIP Entering College provides me a much greater horizon that broaden my knowledge in writing and leading the school college newspaper as managing editor. I also involved as a college leader being Business Manager, also performed as the Engineering Society President. Later also became the President of Scholars’ Association for two consecutive years that also made the group as the best organization of the year.

My socio civic involvement as Tanauan City Scholars’ Association President lead all scholars of the City of Tanauan be involved in cityhood activities by sharing their talent in helping and promoting city’s vision and mission.

As professional, I started as an OJT in a multinational company that gave me a break in providing great work relationship and executing deliverables with great integrity. Multi-tasking jobs also nurtured me and gave a much greater sense of responsibility in doing my job.

I became a Supervisor in a pharmaceutical company and lead Liquids, solids, ointment and cream manufacturing and dispensing group that provides volume to be packed. Being the only supervisor on these lines gave me big responsibility that made me a trust worthy and a team player that promotes good working relationship towards our end processes.

Currently, a new career opportunity as a Distribution and Warehouse Head made me a diverge and competitive individual. The knowledge from my previous experiences helped me a lot in acquiring and adapting this new field of work.

REFERENCES JEBITH MARTELINO, WAREHOUSE SUPERVISOR

PHILIP MORRIS FORTUNE TOBACCO INC

+639*********

JEFFREY JUCAL, PRODUCTION SUPERVISOR

GLAXOSMITHKLINE PHILIPPINES

+639*********



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