Sr. Program Manager/VP program management

Joan E. Moritz

**** ********* *****, ********, ** 60025 **********@*****.*** 847-***-**** H 847-***-**** M

Director/Principle Program Manager

Schedule & Cost Control / Risk Management / Global Experience / Strategic Alliances / Agile & Waterfall Processes / New Product Development / Fortune 100 Experience / Map Navigation Software & Vehicle Collection/ Change Management / Dashboard Development / Monte Carlo Analysis.

Launched multiple hardware and software products on time & within budget.

Successfully launched a vehicle collection and 3D mapping program across N. America & Northern Europe

Created Motorola’s new product launch dashboard managing products totaling $19B annually

Results oriented with the primary objective of delivering products which guarantee customer satisfaction.

Managed teams of Program Managers using a proactive leadership style

Earned an MBA from DePaul University and a BS from University of Wisconsin

Completed Green Belt Course Work

EXECUTIVE PROFILE

Managed and directed a program for a Fortune 100 client leading a global (Taipei-China-US) team of engineers from initial planning through mass production in eight (8) months by successfully meeting all program milestones.

Functioned as the internal “go-to” person for all program issues and the face of the company with external customer

Wrote weekly status reports to C Suite executives

Negotiated strategic deliverables to meet market launch

Effectively managed customer expectations with actual engineering decisions by frequent communication with both teams

Reported monthly to Wistron’s upper management on the health of the product and the team’s performance against the signed “statements of work”

Successfully launched a vehicle collection and 3D mapping program across North America and Northern Europe.

Set up databases for the next generation of map products in a joint venture between Nokia Here and Microsoft.

Led two development engineering teams in the creation of a single driver software solution which saved $1M annually in vehicle fixed costs.

Negotiated contracts with crowd sourcing enterprises to augment POI (point of interest) databases needed to enhance the end customer experience.

Created Motorola’s new product launch dashboard managing new product introduction totaling $19B annually.

Revolutionized the way Motorola Mobility managed product teams and program data

Dashboard was ultimately introduced across all sectors at Motorola; $39B company.

Included overall Product Management plans, R&D engineering documents and financial objectives data

CAREER OVERVIEW

Wistron Mobile Solutions Inc., Sr. Program Mgr. & Mgr. of Factory Test, 2014-2017. Served as the primary contact person between contracted client and Wistron. Developed and maintained project schedules, tracked and forecasted project costs and labor hours and documented and managed project risks. Managed two high visibility programs for a Fortune 100 company. Developed and managed project plans to on-time successful completion from request for proposal to product delivery in eight (8) months. Responsible for both projects schedules and the communication of them across the client and Wistron engineering teams. Developed Factory Test best practices and procedures to be used across Wistron to improve efficiency and reduce test cycle times. Increased automated test script execution by 100% resulting in lower MOH costs. Improved test script documentation and established a global repository for these scripts.

Moritz Consulting, President, 2009-2013. Included Fortune 100 client list; managed and launched a 3D mapping SW program and single driver SW project. Project included managing the 5 separate companies (Microsoft, Nokia Here, Velodyne LiDAR, Topcon and 510 Systems [now Alphabet] ) contracted to work the 3D mapping project, created master schedule ensuring all “parties” were working toward the same objectives. Wrote and negotiated Crowd Sourcing contracts for the enhancement of POI data. Supported the planning of the new server architecture and the contracting of cloud resources; server size, type, tools to improve security and data redundancy being major concerns. Responsible for quarterly report meeting with Microsoft senior executives and for communicating project milestones, issues and planned contingency- mitigation plans. Participated in the training of Navteq staff in agile process.

Worked with clients applying for Federal Affordable Care Act start-up loans with the objective of starting new healthcare CO-OPs. Participated in the writing of the Licensure Application to the Illinois Department of Insurance for the newly formed Land of Lincoln Mutual Health Insurance Company CO-OP and the Indiana Department of Insurance with the proposed new CO-OP for Indiana.

Motorola Mobility, Inc., Director Program and Product Mgt., 1998-2009. Managed global PMO in 7 countries. Responsible for monitoring both product teams and 19 program managers globally in the execution of new mobile products. Accountable for writing & reporting on key performance indicators and projects in Asia, Europe and the Americas driving efficiency, productivity and improvements in quality. Responsible to division President for arranging customer “status and quality review meetings”. Products varied in size and revenue between $250M - $5B annually. Wrote product development “gate” process document with go/no decision points (the entire product life cycle was outlined from ideation through to the post mortem process); obtained upper & middle management approval. Launched multiple mobile phone projects and accessories.

Completed Green Belt Course Work.

Aerial Communications, Product Manager Data Services, 1996 – 1998. Participated in the start-up venture of 1 of the original “Consortium of Seven” GSM carriers in the US. Launched Mobile Office Service in six major metropolitan cities across the US. Developed launch strategy, created business model, marketing plans, customer pricing, customer service & support mechanisms. Wrote training manuals and job aides for product launch.

Zenith Data Systems, Sr. Product Manager, Desktop Product Group. 1989 – 1996. Led cross-functional teams to meet time-to-market & time-to-volume targets. Wrote requirement docs to support the launch of two new products per year with annual revenue of $20M. Managed all worldwide peripheral products; worked with purchasing to reduce excess & obsolete inventory by 50%.

PROFESSIONAL AFFILIATIONS

Project Management Institute (PMI) – member; PMI Chicago Chapter - member

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