Senior Network Engineer

Sameh Hamdy

*** ******* ****** **, ***** Cruz, CA 95060

************@*****.***; 919-***-****

www.linkedin.com/pub/sameh-hamdy/4/493/448/

US Citizen

SUMMARY

A senior network engineer with 11 years of experience in management, design, troubleshooting, and implementation of backbone networks for multi-national Telecommunication providers and ISPs. Good communicator and collaborative leader with experience in managing diverse teams. Driven in learning new technology and extremely mindful of the importance of my objectives.

HIGHLIGHTS

5 years of Project management experience

Development and implementation of new software for process improvement

Delivery of soft skill workshops for customer care improvement

IP routing, switching including VLANs and trunking, VTP, Port channel (LACP and PAGP), STP (PVSTP, RSTP & MST), HSRP, VRRP, GLBP, PPP, Frame Relay, MPLS, MPLS/VPN, EOMPLS, routing protocols (RIP, OSPF, EIGRP, BGP), QOS, Multicast IGMP, PIM & IPV6.

Network management protocols (NTP, SNMP, Netflow)

Cisco platforms : 2600,

2800,3560,3600,3700,4900, 6500,7200,

7600, GSR 12000, CRS(single/multi chassis) and ASR9K

Security (ACLs, NAT, RPL route policies, prefix-lists).

Local area network (LAN) and wide area network (WAN)

IP management and subnet planning

Network debugging, packet inspection and traffic analysis (tcpdump and Wireshark)

Python scripting and C++ basics

EDUCATION/CERTIFICATIONS

CCIE-SP written exam (Dec 2015)

Cisco IOS XR Specialist (Sep 2015)

Coursera Python Programming (Aug 2015)

CCIE- Cisco Certified Internetworking Expert R&S v5 #49227 (Aug 2015)

Kepner-Tregoe troubleshooting (Jan 2015)

CCIP- Cisco Certified Internetworking Professional (Sep 2011)

CCNP- Cisco Certified Network Professional (Sep 2013)

CCNA- Cisco Certified Network Associate (2002)

B.Sc. in Telecommunication/Engineering from Cairo University – 2003

EMPLOYMENT HISTORY

Cisco-USA-CA

High Touch Technical Support Senior Engineer March 2014 - Present

- Developing and managing of internal troubleshooting tool using scripting language (python).

- Driving cases to resolutions through interdisciplinary collaboration with different teams (Development Engineers, High touch Engineers, Network Consultant Engineers, Architecture team and Operation managers)

-Testing and reproducing scenarios in lab for deeper inspection, identify triggers and root cause analysis.

- Provide root cause analysis, resolution and present to the customer.

-Managing and delivering workshops to improve soft skills for team improvement and efficacy.

-Reactive case handling for Cisco' s largest SP and Enterprise customers with Routing technologies and gathering customer requirements and guiding expectations.

-Providing second line phone/email/fax consultation to independently debug complex network problems.

-Contributing systems/product training to peers within the HTTS team.

-Supporting other engineers as a technical expert and is a go-to resource for the team, volunteer resource for other teams as well.

-Improving partnership with lower level CSE's, VARs, OEMs & end-users & internal engineering departments.

-Troubleshooting problems of diverse scope where analysis requires evaluation of identifiable factors.

Vodafone, Egypt

IP Design and Backbone Senior Network Engineer Nov 2009-Sept 2012

Supervised and managed multiple projects from beginning to end, such as deploying new sites and integrating new systems.

Designed and deployed a single secure Backbone for mobile/Data core networks (Inter AS MPLS- ATOMPLS).

Supported off-shoring business expansion plans over Vodafone Global IP Network. (Technologies involved: Vlans, trunking, STP, MPLS/VPN,OSPF, BGP)

Installed and expanded WAN bandwidth to accommodate increasing number of mobile Internet users. (Technologies involved: BGP)

Designed internet infrastructure and used different techniques to load balance traffic.

(Technologies involved: floating statics with SLAs to L2 tunnels EOMPLS, HSRP, VRRP, GLBP, ACE & ACS cisco load balancer modules)

Researched, tested and deployed a new DNS system as an upgrade to Vodafone’s DNS to increase the capacity and add new features to the network and meet packet network team requirements.

Configured Quality of Services (MQC QOS, LLQ, CBWFQ) on different IP nodes to offer differentiated services.

Built, installed, tested, and operated new Internet sites. (Technologies involved: OSPF, EIGRP,BGP, MPLS/VPN, Inter AS MPLS, HSRP,VRRP,STP, NTP, SNMP, Netflow, ACLs)

Planned and implemented equipment hardware replacement (upgrades) with minimun traffic interruption or outages.

Carried out Cat OS, IOS, configuration changes and image upgrades.

Supervised and coached newly hired network engineers joining the team, as well as guiding and helping them with projects.

Vodafone, Egypt

IP Design and Backbone Network Engineer Feb 2006- Oct 2009

Built the MPLS/VPN core IP backbone network for Vodafone to provide connectivity for the new 3G services to be introduced. (Technologies involved: VLANs, trunking, STP, MPLS/VPN, OSPF, BGP, SNMP, ACLs)

Expanded IP Backbone core network to accommodate VoIP traffic increase based on core matrix (Technologies involved: VLANs, trunking, STP, MPLS/VPN,BGP,OSPF, QoS)

Set up the IP connectivity for the new IMS network in co-operation with security teams and Vendor. (Technologies involved: VLANs, trunking, STP, VRRP, OSPF, BGP)

Designed solutions and connectivity according to requirements and marketing demands

(Other technologies involved: EIGRP, GLBP, cisco Load balancers)

Connected the existing backbone to the Vodafone Global backbone and managed the traffic engineering and policies required. (Technologies involved: BGP, MPLS/VPN, ASMPLS, OSPF)

Troubleshoot connectivity, routing & switching problems and malfunctions to higher OSI layer

Designed WAN/LAN installation, configuration and administration. (Technologies involved: BGP, ISIS)

Planned and implemented network upgrades as well as equipment upgrades.

Catos, IOS, configuration changes and image upgrades.

Vodafone, Egypt

Roaming & Testing Engineer Jan 2005 – Feb 2006

Set up SIP signaling between VF-Egypt and other operators, tested GSM, GPRS and Camel (Prepaid roaming). (Technologies involved: SIP)

Troubleshoot roaming problems concerning GPRS.

Ran functional acceptances for HLRs, MSCs, BSCs and 3G nodes.

Successfully dealt with VOIP and Quality issues with Telecom Egypt.

LinkdotNet (ISP), Egypt

IP Planning & Design Network Engineer Jan 2004 – Dec 2004

Planned, optimized and enhanced Internet core network. (Technologies involved: Frame-relay, VLANS, trunking dot1q,VTP, STP, HSRP, OSPF, BGP)

Expanded the capacity of DSL POPs and created new Internet POPs.

Introduced and integrated new nodes (Alcatel DSLAMs)

Tested Multicast traffic in the network. (Technologies involved: IGMP, PIM)

Collected and wrote reference documents for every node to form an operation manual for the company.

REFERENCES

References upon request.

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