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Microsoft Office Customer Service

Location:
Dubai, Dubai, United Arab Emirates
Posted:
December 11, 2017

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Resume:

DIANNE P. JOBO

Flat ***,Star Residence, Al Nahda*

Dubai, United Arab Emirates

Mobile No.+971-**-***-****

Email:ac3oen@r.postjobfree.com

DESIRED POSITION:

ADMINISTRATIVE ASSISTANT / CLERK

OBJECTIVE:

To maintain a position that will unleash my potentials and provide an opportunity for growth and professional development. To be a part of a prestigious company where I will be given an opportunity to contribute my skills.

PROFILE:

Communicating to all departments

Can work under pressure and an active team player

Good telephone etiquette and customer service skills

Ability to handle several calls and respond to varied request in a calm and pleasant manner

Knowledgeable in Microsoft Office(Word, Excel, Power Point and Outlook)

Ability to work independently and multitasking in a fast paced environment

Flexible, dynamic, self-starter, hard-worker, dependable and organized, with high cultural understanding.

Having excellent interpersonal, speed typing, and communication with good analytical and writing skills.

Encoding, Filing, Typing and other office works.

WORKING EXPERIENCE:

ADMIN CLERK(ADMINISTRATION AND COMMUNICATION,OPERATION CONTROL) JUNE 2016 UP TO PRESENT

TEAM MEMBER/ FLIGHT PREPARATION/EQUIPMENT (EMIRATES FLIGHT CATERING)DECEMBER 2014-MAY 2016

TEAM MEMBER/ FLIGHT PREPARATION/EQUIPMENT (EMIRATES FLIGHT CATERING)DECEMBER 2014-MAY 2016

CATERING STAFF (CHEF TALK CATERING SERVICES) 2010-2014

Olongapo City

PRODUCTION OPERATOR (SANYO DENKI PHIL.)2003-2003

Subic Bay Freeport Zone

Olongapo City

RESPONSIBILITIES:

CLERK(OPS CONTROL ADMIN & COMM)

Issue catering orders for all the flight and forward to all concerned departments as per Airline requirement.

Communication thru telephone, sitamessages,telexes etc. on day to day operations.

Attending queries thru phone from a respective client.

Solve and responding to all customer queries by sending telexes and email to the outlying stations on meal counts. (Major Airlines, Private Flights,Handling Agent,VIP Flights)

Creating, Generating and Entering Pax Figures to FCO(Flight Catering Order)through ERP

(Enterprise Resource Planning)

Disseminate information by Email, Fax, Phone and Public Paging System, filing hard copy and distributes copy to relevant department

Receives information by Phone, Fax, Email, and AMOS for airline meal request from both external and internal sources.

Writing correspondence in every end of the shift duty.

Acknowledging all the emails received.

TEAM MEMBER(FLIGHT PREPARATION)

Check Telex/checklist if what Aircraft type and GLP (Galley Loading Plan) to confirm the number of equipment and item type to be collected and its stowage to prepare for labels.

Ensure at all times that food items are correctly stored in their designated areas in accordance with the laid down Hygiene Practices

Ensure that correct galley loading plans are always followed while preparing the food and non-food item.

PRODUCTION OPERATOR (SANYO DENKI PHILIPPINES)

Check if product is properly segregated.

Check previous IR History preformed in the motherboard.

Study the latest rework instruction.

Perform special Customer request.

EDUCATIONAL BACKGROUND:

DIPLOMA IN AGRICULTURAL TECHNOLOGY 2001-2003

Ramon Magsaysay Technological University

San Marcelino, Zambales

NURSING AID 2003

Chezaurae College Foundation Inc.

Barreto Olongapo City

SEMINARS/ ON THE JOB TRAINING ATTENDED:

HABC LEVEL 2 AWARD IN FOOD SAFETY EMIRATES FLIGHT CATERING

ATTENDING PRIVATE & MEDICAL AFABLE MEDICAL CENTER,Inc.

SURGICAL WARD AFABLE MEDICAL CENTER,Inc.

OUT PATIENT DEPARTMENT AFABLE MEDICAL CENTER,Inc.

EMERGENCY ROOM AFABLE MEDICAL CENTER,Inc.

PEDIATRICKS AFABLE MEDICAL CENTER,Inc.

OPERATING ROOM AFABLE MEDICAL CENTER,Inc.

DELIVERY ROOM AFABLE MEDICAL CENTER,Inc..

SPECIAL SKILL & INTEREST:

AVERAGE TYPING SKILLS

COMPUTER LITERATE (MICROSOFT WORD AND EXCEL)

PLAYING ORGAN/PIANO

PERSONAL DATA:

Nationality : FILIPINO

Date of Birth : SEPTEMBER 22, 1983

Place of Birth : CASTILLEJOS, ZAMBALES

Civil of Status : MARRIED

Language : ENGLISH, TAGALOG

PERSON TO NOTIFY IN CASE OF EMERGENCY:

CHERRYL ANN PAGAL +971-**-***-****

(SECRETAY AVP PRODUCTION)

EMIRATES FLIGHT CATERING

DIANNE P. JOBO

APPLICANT SIGNATURE



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