Office Assistant/Office Coordinator

MYLAN TAM

323-***-**** *********@*******.***

SUMMARY

Organized and detail-oriented administrative assistant and event planner with over ten years of experience in managing, planning, and providing administrative and operational support to department managers and peers. Comfortable serving as primary point of contact and liaison between management, sales teams, personnel, clients, and vendors. EXPERIENCE

MARKETING SPECIALIST ICE DATA SERVICES OCTOBER 1996 – JULY 2017 Broad and significant experience in administrative support, marketing, and event planning at ICE Data Services, a leading provider of financial data, analytics, and connectivity solutions. 1) Provided administrative support to department managers and peers.

Scheduled and coordinated meetings and events; prepared agendas and correspondences

Answered phones and relayed messages to departments, ordered and stocked supplies, opened and sorted mail

Performed data entry, filing, shipping, and assisted customers via phone, email, and in-person

Organized and maintained communal office areas

Maintained the marketing area and equipment; general housekeeping

Directed and managed development, creation, production, and inventory of marketing collateral and promotional items

Assisted, as needed, office manager with office operations 2) Directed all aspects of company events and conferences, which focused on client engagement and retention, prospecting, and lead gen.

Initiated kickoff meetings to discuss event dates, venue options, topics, themes, and staffing

Researched venue options, negotiated terms, and reviewed and approved contracts

Worked closely with vendors, team members, speakers, and event managers on logistics, BEO, and AV

Used Salesforce to generate customer contact list for events and manage email campaigns 3) Created turnkey marketing solutions and provided sales support to 15+ high performing FTEs.

Managed 10+ industry trade shows annually, reaching audience of over 2,000

Acted as a producer for WebEx webcasts with product managers, sales teams, and speakers

Provided vital direction and substance to communications; edited emails, agendas, and marketing collateral

Created, maintained, and managed marketing budget and calendar, aligned resources for pre-/post-launch, and delivered results within budget

SKILLS

Microsoft Office: Word, Excel, PowerPoint

Adobe Suite: Photoshop, InDesign, Illustrator

Marketing Programs: Salesforce, Eloqua, Marketo, Constant Contact, WebEx, Camtasia

Languages: Fluent English and conversational Cantonese EDUCATION

BACHELOR OF ARTS – ECONOMICS UNIVERSITY OF CALIFORNIA, IRVINE

Contact this candidate