Project Customer Service

KANNAN S

**.Purushothaman Nagar

Semmandalam

Cuddalore 607002

Mobile:091 755*******

Whatsp:065-********

Email: *************@*****.***,

**************@*****.***

Objective

To attain excellence in the professional world by gaining experience and exposure from the industry, and to help the industry grow in whatever way I can through hard work and determination.

Educational Credentials

Year

Degree

Institution

Board/ University

Specialization

% age

2008-2010

MBA

Annamalai University,

Chidambaram

Annamalai University

HRM

70

2004-2008

B.com

Annamalai University,

Chidambaram

Annamalai University

Accounting & Commerce

50

2002-2004

HSE

St. Joseph Higher Sec. School, Cuddalore

State Board

Accounting & Commerce

68

2000-2002

SSLC

St. David Higher Sec. School, Cuddalore

State Board

-

65

Emphasis in HRM/Admin.Completed Corporate Training in HRM/Admin at Promenade, Pondicherry, India

Computer Proficiency

MS-Office, MS-DOS and HTML, IBM Lotus Notes, Tally 9.0

Operating Systems: WIN 98/XP/Vista, WIN 2000/2007.

Project Data Base (PDB), Vendor Data Base (VDB), Client Data Base (CDB) – (EDMS Software) “In tools” being currently used in M/s. Technip India Ltd.

Soft Ware

TECHNIP created an in-house system built on Lotus Notes in 1996.Our standard tools are currently used by all affiliates, engineering centres and construction sites. Doc Bases have been successfully used on more than 100 projects, including mega projects executed in joint venture with international partners (over 50,000 documents managed on a single project).

Project Documentation (PDB): it is used to handle all revisions of all deliverables issued by TECHNIP, its partners and others parties

Vendor Documentation (VDB): it is used to handle all revisions of all deliverables issued by vendors, including the review cycle

HARDWARES

8825 DDS - Xerox Make Wide format monochrome Digital Printer & Copier, Xerox 7356 - Xerox make Wide format monochrome Scanner, Chameleon T –36 - Context make wide format Colour Scanner, HP 1055cm PLUS - HP make Wide format Colour Plotter, (inkjet) HP 700 - HP make Wide format monochrome

Plotter (inkjet A0, A1 & A2), 8150N - HP make LaserJet A3 / A4 monochrome network Printer

Comb Binding Machine, Paper Trimmers, Mobile Storage Racks, Tracing Cabinets, Fire Proof Chests

Academic Project

Title: A Study of Employee Organisation in the Promenade Hotel (Sarovar Group) Pondicherry

Year: 2010 (final year of graduation)

Sales manager( EP)in vanilla impex pte ltd SINGAPORE apr 2016 to aug 2017

Responsible for coordinating with the existing dealers of the company.

Taking orders of the XXXX product from the dealer.

Updating dealers about the change in product price and new product launch.

Meeting the existing customers.

Meeting the new target customers and converting them into customers.

Solving the problem and queries of existing dealers and customers.

Searching for new dealers.

Giving all the details of the company to the upcoming dealers and explaining them policies for the dealership.

Organizing events at the dealers place to attract more customers.

Meeting dealers on daily basis and helping them in finding customers.

Making daily call reports and sending them to the seniors.

Assist the goods delivery as a driver.

Shop Manager (EP) in jaya ambiga trading pte ltd singapore jan 2014 to feb 2016

To maintain Retail sales well known for exemplary customer service, team player mindset and exceptional cash-handling accuracy.

Record of dedication and dependability reinforced by consistent “exceeds expectations” ratings on performance reviews and multiple “Employee of the Month” honors.

Backed by excellent interpersonal skills and a commitment to customer service that has been described as “second-to-none” by employers.

To maintain inventory shop and store.

To making sure sales targets are attained, monitoring sales performance, maintaining inventories, scheduling shifts, assigning tasks, and enforcing safety policies.

Job-Specific Experience: 4 Independent Handled Projects (HR Admin & Document Controller Supervisor in M/s. Technip India ltd)

NAME OF ORGANIZATION TECHNIP INDIA - OIL & GAS PROJECT

PROJECT PTA Mangalore Project

PROJECT LOCATION Mangalore, INDIA

CLIENT: M/S JBF Petro Chemicals Limited

SCOPE OF WORK Detailed Engineering, Construction Management and Field Supervision Services (ISBL).

Procurement and supply of Equipment and Materials (ISBL).

Engineering, Procurement and Home office Construction Support Services for OSBL Units.

EPCM CONTRACTOR Technip Italy

LICENSOR British Petroleum

DURATION November 2012 to Jan 2013

NAME OF ORGANIZATION TECHNIP INDIA - OIL & GAS PROJECT

PROJECT EPCMServices for Ammonia dual feed stock and fuel Conversion Project.

PROJECT LOCATION Tuticorin, Tamilnadu, INDIA

CLIENT: M/S SPIC Petro Chemicals Corporation Limited

SCOPE OF WORK EPCM Services for Conversion Dual feed and fuel using Naphtha and Natural Gas based on Ammonia Plant.

EPCM CONTRACTOR Technip India

LICENSOR Haldor Topsoe A/S

DURATION October 2012 to March 2013

NAME OF ORGANIZATION TECHNIP INDIA - Oil & Gas Project

PROJECT Detailed Engineering & Supply of Material on FOR site basis for DWST & associated systems at Dahej for ONGC Petro additions Limited (TI 390)

PROJECT LOCATION Dahej, Gujarat, INDIA

CLIENT: M/s Vijay Tanks & Vessels Limited

SCOPE OF WORK The Scope of the project generally covers residual basic Engineering, Detailed Engineering, Procurement & Supply of Equipment and Bulk Material, Field Engineering support and pre-commissioning & Commissioning assistance.

EPCM CONTRACTOR Technip India Ltd

PMC CLIENT Engineers India Ltd, India

DURATION November 2011 to December 2012

NAME OF ORGANIZATION TECHNIP INDIA - OIL &GAS PROJECT

PROJECT EPCM Services for A13 Area Comprising Of Delayed Coker Unit Including Coke Storage / Handling System atNocl, (TI373)

PROJECT LOCATION NOCL, Cuddalore, Tamil Nadu,INDIA

CLIENT: M/S Nagarjuna Oil Corporation Limited (Nocl)

SCOPE OF WORK To Provide Services For Engineering Including Residual Basic Engineering, Detailed Engineering Services, Procurement And Contracting Services, Inspection And Expediting Services As Required, Construction Management Services Including Warehouse Management And Turnover Management And Assistance For Commissioning, Start-Up And Test Run.

EPCM CONTRACTOR Technip KT India Limited

PMC CLIENT CB&I Lummus Crest Mauritius (Netherlands)

DURATION January 2010 to October 2011

HR admin co coordinator in site at TECHNIP INDIA LIMITED, a multi-national Engineering Consultancy & Contracting Company with an annual group revenue of more than 8 Billion USD; It is present World-wide in 46 countries.

To maintain and develop HR policies, ensuring compliance and to contribute the development of corporate HR policies.

Prepare information and input for the salary budgets.

Ensure appropriate communication at all staff levels.

To maintain and develop leading edge HR systems and processes to address the

effective management of people in relation to the following in order to maintain competitive advantage for Performance Management, Staff Induction, Reward and Recognition, Staff Retention, Management Development / Career Development, Succession Planning, Competency, Building Management / Mapping and Compensation / Benefit programs.

To facilitate / support the development of the Team members

Administer all employee benefit programs with conjunction with the Finance and

Administration department.

Oversee the central HR Administration - employee offer letters, salary letters and employment contracts, Approve updated organizational charts on a monthly basis and maintain complete/accurate personnel records.

Counselling and Guidance cell - provide support to Managers in case of

disciplinary issues.

General Activity Dcms In Site Project

To maintain the documents as per company document procedure

To maintain the data in excel sheet in the array of Document number wise and transferring the

same with respect to the updated documents – superseded, revised etc.,

Responsibility is to control & maintain documents (and that may well include drawings,

Calculations etc.) On an engineering project. Duties therefore are to ensure that documents have

all the signatures, document numbers, revision numbers etc.,

Ensure that documents are transferred with proper Transmittal system to the right person both

internally & externally.

Liaison with Finance

Follow-up for preparation invoices

Obtaining payment collection status

Suspension account for any temporary/short term cash requirements for project purposes

General Activity Accounting In Site Project

Book-keeping making Accounting entries of day –to-day inward and outward.

Daily Updating Cash Book

Preparing Voucher & Cheque etc..

Preparation of Accounting Statement

Ensuring recoveries of over dues from customers by skillful negotiations

Preparation of Accounting Statement

Data Entry level to Preparation of Financial Statements. Sales Tax Related Works like Preparation of Monthly Returns, Filing Monthly Returns, and Assessment etc..

General Activities

Coordination with TPIL general organisation for quality audits, HSE audits, client audits coordination with document management department for services which are handled by project.

Competencies

Adaptability, Communication & Presentation skills, Commitment to assigned work, Ability to perform in any stress related situation, Innovative and Creativity.

Profile Personal

D.O.B : 7th May 1984

Father’s Name : Subramanian

Marital Status : Married

Religion : Hindu

Sex : Male

Nationality : Indian

Fin : G5424777Q

Passport No : N5930716

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

Place:Singapore Yours Truly

Date: 01.08.17 S Kannan

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