Customer Service Microsoft Office
Resume:
Elizabeth Hudak
Woodstock, GA
************@*****.***
Core Qualifications
• Excellent proficiency in budget management.
• Exceptional communication skills with residents staff family and vendors.
• Outstanding motivational and leadership skills.
• High ability to design and implement marketing efforts.
• Good analytical and time management skills.
efforts.
• Proven project management
Authorized to work in the US for any employer
Work Experience
Financial Controller
Ribo & Associates, Inc. - Tarpon Springs, FL
2014 to September 2017
• Implemented changes to the A/R process, reducing debtor days by an average of 15 and significantly increasing cash flow in the organization.
• Quarterly and annual budget and financial review.
• Daily operations management of the business.
• Cash flow and project management
• Operations and financial controller for companies 4 subsidiaries.
• Heavy financial analysis to determine market growth and company stability.
• Extensive A/P, A/R and collections.
• Annual Budget Preparation
• Directed screening hiring and evaluation of all facility staff.
• Assured scheduling coverage for all departments and shifts.
• Conducted periodic evaluations of resident practical care and health needs.
• Performed periodic review and coordination of Resident Service Plans.
• Ensured accuracy and currency of all personnel paperwork.
• Excellent knowledge and experience in human resource development and management, staff management, budget processes, and census and business development.
• Responsible for monitoring compliance with necessary laws and regulations
• Ensure residents are provided with quality care and best comfort.
• Budget planning for all departments and fiscal operations responsibility.
• Hired, trained, and guided personnel in achieving goals and objectives of the organization
• Monitored patient care planning and billing functions
• Human Resources records management.
• Strong Interpersonal Skills
• Extensive Microsoft Office & QuickBooks experience
• Healthcare Office Administration
Financial Controller
AmeriFlood, LLC - Trinity, FL
2011 to 2014
I had a dual role at AmeriFlood, LLC. I was both the Operations Manager and had my 440 Insurance License and was able to assist customers with their insurance questions and needs.
• Supervised a staff of 10; communicate job expectations and provided support, direction, and motivation to sales staff to meet our monthly goals.
• Met with potential customers to explain all insurance options.
• Enforced company policies and procedures to ensure sales team achieved company wide customer service levels and goals.
• Collected and updated customer information to ensure coverage was correct.
• Assisted customers in filing claims as well as making and receiving payments.
• Entered customer service notes into customer files after any contact for future reference.
• Responsible for the daily management of Accounts Payable and Accounts Receivable.
• Analyze trends and areas for cost improvements.
• Financial and growth analysis.
• Monthly financial reporting.
• Extensive A/P & A/R.
• Weekly payroll processing.
• Monthly & yearly budget and financial review.
• Agent Commission tracking and payouts.
• Initiation and processing of finance contracts for clients.
• Cost and financial analysis.
• Vendor and customer relations.
• Monthly and yearly auditing.
CFO/Owner
First Choice Accounting, Inc - Trinity, FL
2000 to 2011
• Quarterly and annual budget and financial review for multiple clients.
• Cost and financial analysis for multiple clients and industries.
• Construction Industry experience including work in progress.
• Business consultations, coaching and analysis.
• Merchant Processing and Reconciliation for multiple clients.
• Daily and monthly balancing of General Ledger accounts.
• Payroll for multiple clients across multiple spectrums.
• Preparation of 940, 941, UTC-6, and W'2 for various clients.
• Multiple bank reconciliation - daily & monthly analysis.
• Sales tax preparation.
• Tax return preparation, personal & corporate.
• Daily write up and bookkeeping functions.
• Monthly and yearly Financial Statement Preparation for numerous clients.
• Human resource functions, from hiring, employee reviews, and disciplinary actions Treasury Supervisor
Raymond James Financial, Inc - Saint Petersburg, FL 1994 to 2000
• Supervisory - involved in Hiring, guiding, training, and disciplinary actions of my staff.
• Cost and Financial Analysis for multiple departments.
• Software and departmental training of new employees and procedures.
• Monthly and Yearly budgets and financial statements
• Daily and monthly balancing of General Ledger accounts.
• Preparation of weekly and monthly post-closing reports.
• Multiple bank reconciliation.
• Review and decision making on contractual obligations, recommendations of changes to ensure adherence to regulations.
• All phases of project research, from initiation to implementation.
• Working with end users to determine areas that can be enhanced to improve their performance.
• Responsible for managing money for the firm; making sure all incoming and outgoing funds balanced and that all accounts were properly funded to cover daily cash needs. Education
Bachelors in Accounting
University of South Florida
1999
Certifications/Licenses
440 Insurance Licence - Florida
Georgia P & C License
Currently working towards obtaining my Georgia P & C License. Additional Information
Skills
Accounting (10+ years), Bookkeeping (10+ years), Payroll (10+ years), Accounts Payable (10+ years), Accounts Receivable (10+ years), Account Reconciliation (10+ years), Business Analysis (10+ years), Business Management
(10+ years), Financial Management (10+ years), Financial Statements (10+ years), Financial Reporting (10+ years), Customer Relations (10+ years), Income Tax Preparation (10+ years), Insurance
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