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Insurance Information Technology

Olalla, Washington, 98359, United States
December 10, 2017

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Anna L. Whitlow, CPCU, CIC, AIM

**** ** **** ****** **, Port Orchard, WA 98367 360-***-**** cell 206-***-**** Objective

Seeking career opportunity to utilize my strong analytical and teamwork skills while building relationships with clients. Ideally with good work/life balance. Offers a wide range of insurance knowledge and skill from personal to commercial lines/ surplus to standard lines. Takes pride in the quality of my work and value business relationships. Strong commitment to customer focus. Very comfortable working in team environment to accomplish mutual goals. Experienced in team problem solving, finding root causes and implementing changes resulting in improved results. Experience

Paragon Insurance Holdings, Seattle, WA

Senior Commercial Underwriter Oct 2017 to Dec 2017

• Same duties as noted below for Argo Group US-Alteris Insurance Services. Alteris Program business was purchased by Paragon Insurance Holdings. Argo Group US/ Alteris Insurance Services, Seattle, WA Senior Commercial Underwriter Jan 2015 to Sept 2017

• Underwriting New, Renewal and in-force Winery Accounts based on Authority granted by the carrier. Refers accounts to carrier with recommendations of pricing, terms and conditions.

• Monitor exposures, financial condition of risks, losses, claims and loss control reports. File documentation and follow up for further actions needed on account. Training and mentoring other staff.

• Assisted in development of workflow for the Winery program.

• Worked closely with brokers to assure needs met for customers.

• Partnered with other departments such as accounting, claims, loss control to provide exceptional service to brokers and insured‘s.

• Continual communications with brokers with regard to retaining profitable renewal business and attracting new prospects.

Liberty Mutual Insurance/SAFECO Insurance, Seattle, WA Commercial Underwriter July 2007 to Dec 2014

• Analyzed exposure to risk, price and bind commercial lines accounts (both new and renewal business).

• Responsible for servicing multiple agents providing risk analysis, rating and system aide for commercial accounts.

• Managed premium volume and loss activity of assigned territory to aide in retention and growth for a profitable book of business.

• Partnered with Sales, Loss Control, Audit and Claims to service accounts.

• Provided open communication with agents building effective working relationships.

• Provided agent and co-worker coaching.

McFall General Agency Inc, Gig Harbor, WA

Surplus Lines Commercial Underwriter July 2006 to June 2007

• Responsible for Underwriting Surplus Lines Business for various carriers.

• Located markets, quoted and bound hard to place business for retail agents. Safeco Insurance Company, Seattle, WA

Commercial Lines Analyst January 2000 to July 2006

• Responsible for filing rates, rules and forms with State departments of insurance.

• Partnered with home office product management, actuary and information technology to plan, schedule and process rate impact filings as well as processing filings due to regulatory changes.

• Provided project management role in coordination of Commercial auto projects within Safeco Business Insurance.

Safeco Insurance/American States, Mountlake Terr, WA Commercial Lines Underwriter Jan 1996 to Jan 2000

• Analyzed exposures to risk, priced and wrote commercial lines accounts (both new and renewal business).

• Serviced group of agents providing them with rating, system aide and underwriting analysis of small to medium size accounts.

• Managed premium volume and loss activity of assigned territory to aide in retention and growth for a profitable book of insurance.

• Provided open communication with agents to build effective working relationships.

• Provided agency training as well as mentoring co-workers. F.B. Beattie / Safeco Select, Seattle, WA

Surplus Lines Commercial Underwriter Sept 1995 to Jan 1996

• Underwriting Accounts for Surplus Lines Carrier (Essex Insurance).

• Responsible for marketing Safeco agents to assist them with surplus lines business.

• Provided agents with fast, efficient quoting of their hard to place business.

• During my employment I Designed and set up a training manual for procedures to increase flow of business and increased productivity of surplus lines accounts. Kemper Insurance Company, Seattle, WA

Commercial Underwriting April 1983 to Aug 1995

• Responsible for Marketing, Underwriting & Processing Small Accounts consisting of BOP, Auto, Catastrophe and Workers’ Compensation. Lead of Kemper Small Accounts Unit.

• Trained and mentored others in learning processing, rating and underwriting of small accounts.

• Prior to leading small account unit, was assistant underwriter of medium to large accounts.

• Analyzed and set up package accounts for rating and final underwriting processes.

• Rated experience in Commercial & Personal Lines.

-References are available on request

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