Customer Service Representative
Resume:
Bridgette Spruill
Cambria Heights, NY 11411
*****************@*****.***
Career Overview
Dedicated Medical Billing Representative who is highly motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
Telecommunication skills Customer service expert
Energetic work attitude Creative problem solving
Type 55 wpm Microsoft Word
Accomplishments
Database Maintenance
*Assisted in the managing of the company database and verified, edited and modified client information
*Customer Service
*Researched, calmed and rapidly resolved client conflicts
*Customer Interface
*Greeted customers upon entrance and handled all patient transactions.
Work Experience
Small Business Owner 2012-2016
Access Service Representative
Long Island Jewish Medical Center 2002-2012
New Hyde Park, NY
Patient registrations
Insurance billing; AR, Appeal, deanials, cash positing
ICD-9 and CPT coding
Created new and maintained previous patient charts.
Pulled patient charts for upcoming appointments.
Disseminated information to correct department, individual or outside location.
Carefully reviewed medical records for accuracy and completion as required by insurance companies, etc.
Educational Background
High School Diploma
Bayside High School Bayside, NY
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