Business Technology Analyst
Resume:
**** ******* ****, **** #*. Middleton, WI *****
(608) 720 - 8102
*********@*****.***
LinkedIn.com/in/nmowen
NICK OWEN, M. Phil
Objective:
Award-winning college Philosophy instructor (formal/symbolic logic, etc.) and self-taught Java developer seeks opportunities to utilize and expand development and architecture knowledge gained through self-study and current role as an Architecture Team BA. Technical Skill Highlights:
o Languages/Coding
o Java (core & EE, Spring, REST, JSP, servlets, etc.) o MySQL
o JavaScript
o some HTML/CSS
o Operating Systems
o Windows
o Mac OSX
o UNIX/Linux
o Software (abridged) and Enterprise Applications
o Eclipse
o MySQL Workbench
o Soap UI
o Microsoft Office Suite (Excel, Access, Outlook, Word, etc.) o Microsoft Project
o SalesForce
o Confluence
o JIRA/JAMA
o SharePoint
Education:
2011 M.A. Analytic Philosophy, University of Wisconsin-Madison Madison, WI
o Graduate Assistantship Award 2010/2011
o AOF Fellowship Winner 2009/2010
2007 B.A. Philosophy (cum laude), Northeastern Illinois University Chicago, IL
o Northeastern Illinois University Dean’s List 2004 to 2007 o Ronald E. McNair Research Stipend Award recipient 2005 o Presentation rating of ‘Excellent’, McNair Scholar’s Conference 2006 More Awards and Accolades:
o Honored Instructor Recognition Award, University of Wisconsin-Madison 2010 o IHS Fellow, The Institute for Humane Studies 2009 to 2010 o All-University Graduate Teaching Effectiveness Award, Western Michigan University 2009 o Selected as ‘Judge’ for Upper Midwest Regional College Ethics Bowl 2009 o Departmental Graduate Teaching Effectiveness Award, Western Michigan University 2008 o Graduate Assistantship Award 2007 to 2009
2
Experience:
Technical Business Analyst – Architecture Team
Deloitte Consulting, LLC: Madison WI 3/2015 to present
• Mobile App Project – Researched, designed, and wrote instructional documentation for API developers working on our new mobile application, with focuses on -
o new infrastructure and architectural/framework components and usage o a complete “Developer’s Reference Guide” to syntax and coding practice changes o a primer on Spring framework purpose and usage
o a primer on RESTful design strategy and best practices
• HTML5/Cross-Browser Compatibility Project
o Strategized rollout for new web standards implementation
Researched statewide usage analytics to optimize client/user coverage
Wrote/presented resulting options paper to management/steering committee
Designed/purveyed statewide IT-infrastructure survey to best assess customer migration strategy
Designed/wrote all implementation support documentation to facilitate clients’ migration
Developed charters, requirements, milestones, etc., and generally oversaw SDLC benchmarks
• Electronic Document Management solutions (multiple projects) o Self-trained as sole SME to handle statewide support (requirements, installation, troubleshooting, licensing, etc.) for the Kofax document scanning technology connected to our backend content/document management repository.
o Developed charters, requirements, configuration, milestones, etc., overseeing SDLC benchmarks for implementation and integration of new, web-based document-viewing application.
• Data/Systems Security (multiple projects)
o Strategized, developed and communicated security requirements based on Federal NIST 800-53 standards for multiple business processes and operations, among them:
Automated code/quality review
Infrastructure/firewall upgrades
Load testing and general maintenance
• General Project Management/Lead activities
o Tracked and coordinated timely receipt of architectural requirements and resulting deliverables for multiple simultaneous projects; developed Excel-based tool for simpler and more reliable tracking. o Researched/developed supporting documentation for multiple infrastructure, architecture, security, and application development efforts
Support Analyst
Wolters Kluwer Health: Madison WI 6/2014 to 2/2015
• Served as primary liaison between our firm and Directors of Clinical Pharmacy at client sites, working with them on an ongoing basis to...
o Refine and communicate their feature requests to the development team o Redesign/optimize multiple, unique implementation’s database queries to harness new functionality made possible by a newly redesigned data-model
o Provide support/training on new application functionality
• Discovered and escalated several critical bugs in newly upgrade querying tool
• Developed SQL queries against our database for the purposes of... o Ascertaining and accommodating idiosyncrasies in client data feeds o Researched scope/impact of several critical bugs to determine solution prioritization, timeline revision, and client messaging
• Provided overarching project assistance and support for multiple teams, including Application Specialists, Interface Engineering, and Client Data Support
3
Teaching Experience:
Skill Highlights:
o Sole instructor and designer for college-level, lecture style courses o Wrote all syllabi, lectures, and supplemental course content o Scheduled exams, review sessions, student conferences, etc. o See “More Awards & Accolades” for teaching awards won Instructor
Madison Area Technical College: Madison, WI
o Course(s) included:
o Applied Ethics Spring 2012
o East/West World Views Spring 2012
o Ethics in Medicine Fall 2011
Instructor
Western Michigan University: Kalamazoo, MI
o Course(s) included:
o Philosophy and Public Affairs Summer 2009
o Deductive/Formal Logic Fall 2008 & Spring 2009
o Introduction to Philosophy Spring 2008 & Summer 2008 Instructor
Kalamazoo Valley Community College: Kalamazoo, MI
o Course(s) included:
o Introduction to Philosophy Spring 2009
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