Customer Service Food

Vaughn T. Ante

*** ******* *******, ** 713-***-**** *************@*****.***

CONCIERGE/ CULINARY

Committed to satisfy the needs of guests in a fast paced environment. PROFESSIONAL HIGHLIGHTS

Over 15+ years of experience working in the hotel and food service industry

Competent at detecting signs of emergency and react immediately

Proficient in handling and responding to customers’ need pertinent to meals, cleanliness and organization of their space CORE COMPETENCIES

Ability to perform all functions with detail and accuracy

Good judgement especially in time of crises

Demonstrated ability to follow directions accurately

Proven ability to maintain confidentiality

CULINARY EXPERIENCE

Track record of providing leadership, guidance and support to culinary staff. Recognized for adhering to food handling and sanitation guidelines. Areas of expertise include:

– Recipe Development – Food Inspection – Cutting and Slicing

– Food Service – Kitchen Cleanliness – Quality Assurance

– Portion Control – Seasoning/Garnishing – Safe Food Handling

– Special Events

Handling

– Inventory Maintenance – Kitchen Management

WORK EXPERIENCE

Personal Chef & Caregiver Leal Family – Houston, TX 01/2012 – 10/2016

Planned and prepared healthy meals which included well-balanced breakfasts, lunches, and dinners

Coordinated all food preparation to be carried out within the residence

Managed all food requisitions and purchases

Ensured that kitchen was kept clean and food was properly stored

Ensured that both health and sanitation standards were upheld Cook Onion Creek– Houston, TX June–16

Set up and break down work station

Execute production of meals, understand timing of food production and preparation and ready components for consumption

Expedite and manufacture food produced on forecasted demand during peak, and non-peak service times

Prepare and cook food in keeping with recipes, quality standards and presentation standards.

Operate, maintain all kitchen equipment

Test foods to verify if they have been cooked adequately and evaluate by taste

Monitor and communicate with staff To maintain food quality

Wash and sanitize tools, knives, kitchen area, tables and utensils according to safety standards

Communicate with day and night shift regarding items that require long cooking times

Planning and coordinating special events

Concierge RENAISSANCE Hotel– Dallas, TX – Mo 08

Coordinate, host special events held in VIP lounge Anticipated guests’ needs and respond to them appropriately

Assist guests with area locations, special amenities, and coordinate special events

EDUCATION

Texas school of Bartending– Houston, TX 94

Culinary Institute 2000

ADDITIONAL

Excellent communication and customer service

Familiar with hygiene, hand washing and safety codes

Able to listen and answer guest inquiries in a helpful and professional manner

Superb attention to detail

References Available Upon Request

Denisa Leal

Current employer

281 – 818-8341

Contact this candidate