Customer Service Quality Assurance

Gregory Tomkovich

* ***** *****

Cranford, New Jersey 07016

H: 908-***-****

C: 908-***-****

e-mail GTomkovich @aol.com

RESUME

Education

B.A. in Chemistry and Mathematics from Rutgers University, Newark, N.J., 1982, GPA 3.71 on a 4.00 scale, graduated with High Honors.

Job Experience

August 2004 – October 2017

Accutest/SGS Laboratories

Dayton NJ

As a Quality Assurance Officer I was responsible for Method Detection Limit determinations, Performance Limit determinations, LOD/LOQ, PT management, Internal Audits, SOP revisions, Logbook Management, Subcontract Documentation and Review, and some State Certifications including New York.

August 1996 - June 2004

Epicor, Incorporated

Linden, New Jersey

As Technical Manager, I was responsible for customer service, quality assurance, research and development of new products, and some routine and non routine laboratory analyses. I was a key figure in the development, implementation and maintenance of Epicor’s ISO 9000 program.

June 1993 - July 1996

Industrial Corrosion Management

Randolph, New Jersey

As a GC/MS Chemist I was responsible for the analysis of Base Neutral/Acid extractable sample. I am familiar with methods 8270, 625, and CLP. I was a GC/MS Data Interpretation Specialist.

Sept 1987 - Apr 1993

Laboratory Resources Incorporated

Teterboro, New Jersey

I started in the wet chemistry and sample preparations area for both organics and metals. I became familiar with a wide variety of instruments and procedures. I progressed to Extractions Supervisor, where I had trained and supervised three technicians. I was trained as a GC Chemist for Pesticide/PCB analysis, and finally as a GC/MS Chemist for Base Neutral/ Acid analysis.

Military Experience

Sept 1982 - Aug 1987

United States Naval Reserve

Naval Nuclear Power School

Orlando, Florida

Lieutenant (O-3)

I instructed over 1500 students in the areas of Chemistry, Radiation Safety, Materials Science, Classical, Modern and Nuclear Physics. I received the title of Master Training Specialist. As Division Security Officer I was responsible for the security of examinations and other classified materials. As Staff Training Coordinator I supervised the training programs of three new instructors. As Teaching Group Coordinator, I supervised a group of approximately 10 instructors who taught a class of about 600 students. My duties included scheduling of classes, instructor assignments, review of examinations and monitoring instructors.

Additional Information

I am a member of Mensa and the US Chess Federation. I am the holder of patent # US6357748, Three Person Chess Game.

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