Daniela Garcia
***************@*****.***
EDUCATION
California State Polytechnic University, Pomona December 2017
Bachelor of Art in Political Science
Minors in Spanish, Business Law and Contract Management
Relevant Coursework in: Business Law, Contracts Cost and Pricing Data Analysis, Contracts Administration, Microsoft Office (including PowerPoint, Work, Outlook, and Excel), Public Administration, Commercial Contracts, and Accounting
RELEVANT EXPERIENCE
Juanchos Mexican Grill July 2016 – Present
Server
Provide support to the team with quality work, while multi-tasking in a fast-pace environment
Excellent communication skills and charismatic personality, always communicating effectively with customers and staff
Quickly learned my tasks and continue to build relationships with the team, recommending solutions and provide assistance with difficult customers
ABC Aquatics May 2014 – February 2015
Lead Swim Instructor
Strived to exceed customer service expectations, with the ability to build productive relationships, resolve complex issues and win customer loyalty
Communicated effectively with other lifeguards instructors and management on potential concerns related to the operation of the pool and aquatics programs
Managed various age groups from ages six months old to fifty years old
Casino Night Chairman January 2014-Febuary 2015
Zeta Tau Alpha (ZTA), Cal Poly Pomona
Lead for Zeta Tau Alpha’s largest fundraiser for 200 attendees
Conducted and organized multiple presentations for the event with 150 attendees
Reviewed and negotiated sales contracts
Maintained a strict schedule for deadlines, while tracking budget, and tasking 75 ZTA members
Alamitos Residents Hall, Cal Poly Pomona October 2013 – June 2014
Front Desk Assistant
Ensured a high level of knowledge of University Housing Services policies when keeping records in accordance with campus requirements
Recognized for ability to handle and resolve confrontational situations with residents and parents with excellent verbal and written communication skills
EXTRA CURRICULARS
Society of Law, Contracts and Procurement – Secretary
Member of the National Contracts Management Association (Student Chapter)
Panhellenic Council – President and Vice President
Zeta Tau Alpha Women’s Fraternity – Casino Night Chairman and Director of Philanthropy
SPECIAL SKILLS & AWARDS
Proficient in Microsoft Office: Word, PowerPoint, Outlook, and Excel
Bilingual: Fluent in Spanish
2017 Zeta Tau Alpha Outstanding Senior Award
Can easily communicate and work well with others to build a strong team environment