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Windows Server Software

McDonough, Georgia, United States
December 07, 2017

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Dwayne Simmons

Home: 770-***-****

*** ******* ** *


McDonough, GA, GA 30252

Network Administrator

Professional / Proficient / Thorough

Results oriented Network Administrator who is creative in identifying and designing effective solutions to meet the current needs and future expectations of business. Areas of expertise in:

Systems Design & Development

Network Design Installation & Configuration

Systems Application Software

Hardware/Software Troubleshooting

Server/LAN/WAN Optimization

Help Desk Management

Project Management

Network Analysis & Administration

Technical/User Support

Disaster Recovery

Professional Network Administrator with extensive IT experience in delivering exceptional customer satisfaction and improving overall systems operations. Proficient in front-end and back-end operations, development and support with the ability to complete mission-critical projects in a timely manner. Strong interpersonal, communicative, and organizational skills. Ability to attain network, system, and application level solutions analytically. Project management proficiency in design, development, implementation, documentation, and evaluation.

Professional Experience

CAPSTONE LOGISTICS, Peachtree Corners, GA August 2012 - Present

Network Administrator II/Network Manager

●Monitors and maintains network stability collects and analyzes network and memory utilization (Solarwinds), and installs and tests software upgrades.

●Support incident response and problem management teams by providing containment actions, cyber-hacking and containment solutions, and incident analysis as it relates to Cisco ASA & Fortigate firewalls.

●Data Center (Irvine, CA & Atlanta, GA) co-location management and monitoring.

●E-mail administration tasks (Exchange 2010), SPAM and e-mail security (Mimecast).

●Azure administration and some architecture understanding.

●Provide Tier 3 VMware vSphere infrastructure support including provisioning, troubleshooting and assisting server and database administrators.

●Operation and maintenance of SAN Infrastructure based on Dell/EMC storage.

●Supporting rollout of Box to all employees, including migration of existing file repositories.

●Assist in the configuration and maintenance of Linux servers.

●Works with consultants to ensure that the computer system platform provides sufficient computing resources to deliver the desired level of business performance.

●Developing a backup/disaster recovery plan for a network emergency

●Planning network infrastructure for new applications and services

●Assisting in support of phone and voicemail systems (ShoreTel)

●Training network staff to provide support to end users

●Purchasing and maintaining networking equipment and infrastructure

●Integrating mobile devices into the organization's networks, either (or both of) organizational and personal devices (BYOD) along with MDM software.

●Establishes budgetary requirements for equipment replacement

●Coordinates third-party maintenance for network hardware, software, and telecommunications services.

●Negotiates and contracts with consultants, technical personnel, and vendors for services and products.

CHILDPLUS SOFTWARE, Atlanta, GA October 2010 – August 2012

Network Administrator

● Oversees the day-to-day operation of computer networks including hardware/software (Dell Servers – Win SBS08, Dell PC – Windows 7 & MAC PowerPC – OS X 10.7 Lion) iPhone & iPad support, training, and special projects.

● Establish and maintain user e-mail accounts (Exchange 07); provides e-mail training and software support; provides e-mail documentation and updates; manage anti-spam and anti-virus (Symantec Mail Security) servers; researchers and troubleshoots e-mail problems by reviewing mail logs, records, and network configurations.

● Plans recommends and assists in the design of telecommunications systems (Trixbox & Polycom Phones); researches and recommends telecommunications equipment Develops and documents system standards for computer, server, and network devices

●Responsible for all functions associated with the implementation and maintenance of SQL Server (05 & 08) databases including security, back-up, logging, reporting and recovery procedures

COACH AMERICA, Norcross, GA August 2006 - October 2010

Sr. Network Analyst

●Design & engineering GPS system (ISR Fleettrack) for the region.

●Daily review of all server, software, security, and backup log files. Perform remediation of any errors recorded in log files.

●Responsible for Network Active Directory (Windows Server 03 & 08) structure, Disaster Recovery systems (Backup Exec & System Recovery), and day-to-day administration of data.

●Plan and implement system security policy, to include firewalls, host and client access, file permissions, and user accounts.

●Responsible for corporate email system (Exchange 2003).

●Implement & configure VMware for servers in Atlanta location

●Assist with Microsoft SQL Servers (install & restore) and maintain data integrity (backups & space) of all SQL databases.

●Administered Kronos Server

●Assist with Great Plains Servers and maintain data integrity of all GP databases.

●Administer WAN Firewall (Cisco PIX 515e) and other appropriate network security devices.

●Administer corporate WSUS Windows System Update Server and ensure all servers and workstations are maintained at proper patch levels.

●Maintain server and workstation operating systems, including the application of appropriate security patches provided by the software provider.

●Assist in the creation and ongoing support of network software, files, and security systems.

●Assist in LAN/WAN related additions and changes including all hardware and software issues and ongoing administration of the corporate network.

●Maintain accurate records of all maintenance, inventory, and security measures associated with company’s data and voice networks.

●Work with the Director of IT and all IT team members to assess and solve all companywide IT issues.

●Train and assist all end users on voice and data related products.

Relocated to the Atlanta area.

fiserv galaxy plus credit union systems, Troy, MI

November 1999 – July 2006

Network Technician / Analyst

●Responsible for installing, configuring and setting up Personal Computers/Workstations for Credit Unions within the US.

●Network and security implementation of Windows NT/2000/2003 (configuring Active Directory, DNS, WINS, & DHCP), Novell 5.0/6.0 with internal (Exchange 5.5/2000/2003, GroupWise 5.5/6.5) on various Dell and HP servers and external e-mail, Anti-virus software client/server, AntiSpam and Antispyware software (McAfee), client/server, backup software, emulation software, office suites, firewalls (SonicWall & PIX), routers, Internet access, and numerous third-party software.

●Responsible for 50% phone support in a 24x7 rotation support.

●Supported by Credit Unions’ WAN and LAN with Operating Systems that include Windows 9X, Windows 2000, Windows XP with communications to network servers and host UNIX systems.

●Assisted with data center solution with Windows Server 2003 clustering & SAN implementation & maintaining in backups with CommVault.

●Managed Preventative Maintenance site and installation visits including configuring new hardware and software, in addition to server and workstation upgrades of both hardware and software.

●Developed use cases and all supporting material for clients’ new implementation as well as client training manuals.

●Participated in estimating and scoping activities, as well as various prospect-facing activities.

●Developed a superior understanding of Trusecure (Network Auditing) the business processes supported, and the underlying technology.

●Performed time management, communications, decision making, presentation, and organizational management tasks daily.


March 1997 – November 1999

Network Administrator

●Supported Windows 9X and Windows NT workstation users on an NT 3.51/4.0 environment with mainframe (UNIX) connectivity to Chrysler Corp and Detroit Medical Center.

●Troubleshoot, coordinated, and maintained production systems/programs/applications.

●Gathered, validated, analyzed and documented business requirements and the creation of project visual models and reports.

●Translated business requirements into technical specifications for business and technical groups.

Technical/Software Skills

Windows Server 08 & 12


Exchange 2010

Azure (Light)

Great Plains




SharePoint (light)

Linux (light)

SQL 08 & 12



Fortigate 200d (light)

Cisco ASA (light)


Backup Exec

Active Directory





VMWare 4.0 – 6.0


EMC Storage

Nimble Storage

Dell EqualLogic

Symantec Endpoint Protection

Kaspersky System Center

McAfee AV Defense

GFI Products

Education & Training

The University of Detroit, Detroit, MI


Bachelor of Science, Mathematics

Georgia State, Atlanta, GA

Courses Completed: Project Management

Windows 2003 MCSE Certificate



Courses Passed: Implementing & Administrating Windows 2000 Server, Designing Windows Server 2003 Active Directory and Network Infrastructure, Deploying and Managing Microsoft Internet Security and Acceleration Server 2000, Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise Edition

Additional Training:

●VMWare 6.0



●Cisco ASA

●Fortigate Firewall

●Dell EqualLogic

●Project Management

• Sonicwall Firewall Management

• IBM RS6000 Management

• Trusecure

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