Priyanka Sathesh Fells

****, **** ******* *, *** 184,

St Petersburg, FL.33710 Email Id: ac3mtk@r.postjobfree.com Mobile: 727-***-****

SUMMARY

* ***** ** ** ********** as SQL Server & Manual Testing with extensive knowledge in Software Development Life cycle

(SDLC), I have worked with projects done in Leading Microsoft Technologies [SqlSever2005, 2008, .NET 2005], and I have excellent reputation in meeting all the deadlines on time for customer and vendor. I am currently looking for a Quality Support Analyst oppurtunity.

EDUCATION

Masters (M.E) in Computer Science, CGPA: 8.83 August, 2008 - 2010 Sathyabama University, Chennai, India

Bachelor of Engineering – Computer Science, Percentage: 76 August, 2004 - April, 2008 CSI Institute of Technology, Anna University, Chennai, India TECHNICAL SKILLS

Programming Skills: Excellent in SQL Server (SQL, PL/SQL) Also, knowledgeable in ASP.Net, HTML & CSS.

Operating System and Tools: DOS, Windows XP/Vista/7, Visual Studio, MS Office, NetSuite. PROFESSIONAL EXPERIENCE

Quality Support Analyst: iManager Publications June, 2012 – May, 2015

Efficient in implementing database concepts, having worked on SQL SERVER 2005, 2008 & 2016.

Excellent problem solving skills with strong technical background and good interpersonal skills.

Efficient in creating test cases, logging the bugs, generating test reports and communicating the report on a periodic basis with larger group (Customer/Managers)

Developing skill-set in Data analysis and SQL query Implementation

Strong knowledge on Microsoft SQL/PL SQL concepts.

Strong knowledge on 3rd party tools (NetSuite, Confluance, Service Now, JIRA)

Strong Knowledge on Microsoft Office (Excel, Power point & word), has good knowledge on Excel Pivot, generated multiple graphs and data tables.

Strong Knowledge on NetSuite project management tool created multiple project estimation and handled multiple test project modules parallely.

Has very good business communication and customer communication knowledge, actively involved in multiple status communication and project discussions meetings.

Has Knowledge on Agile & Waterfall methodology.

Trained the new joiners and conducted technical sessions for our team which consisted of 20 members.

Flexible and adaptable to any new environment and work on any project PROJECTS

imanagerpublications.com – is a maintenance cum enhancement cum development Project, this is being a virtual information Service, assisting business people publishing their Journals on the Internet through web pages. The authorized user can perform the administrative activities of managing the contents and data. Responsibilities:

• Analyze all the client requests for enhancement / testing.

• Take up enhancement / validation and verification works as requested by clients.

• Document the understanding and new changes in the Application Support Documents

• Involve in Application Support activities for troubleshooting of the issues/concerns related to Data failures.

• Analyze the SQL profiler and provided better solution to database thru Performance Tuning.

• Identifying issues with the SQL Stored Procedure and resolving them.

UIMS – This is a Web based product has multiple modules to manage the Universities informations, student data, staff data, pay information, hostel management, Attendance and reports. This provides end to end solution for all the Universities day to day activities.

Responsibilities:

• Expertise in Module & Spec design, Coding & Code Review and Testing.

• Troubleshooting & Debugging of issues at the Last stage of Escalation level in production environment.

• Prepare the SQL release script for deployment.

• Installing and configuring the necessary components so as to ensure that the database is accessible.

• Monitored the performance of the database and checked on the execution time. TRAINING

Conducted SQL Server basis for the team of 10.

Conducted HTML Validation Training.

Attended Microsoft Dynamics Training.

Attended Agile Scrum Training.

CERTIFICATION

Microsoft - Querying with Transact-SQL

ACHIEVEMENTS

I was awarded as the Star Performer for the month of October, 2014 in iManager for performing outstandingly well among the new joiners and getting many appreciations for few of the best practices initiated and executed by me. PERSONAL DETAILS

Date of Birth: 07-01-1987

Visa Type: L2 (Has valid EAD)

Location: St.Petersburg, Florida

Contact this candidate