Senior Network Engineer

HERMAN CAIN

Home: 254-***-****

******.*******@*****.***

Killeen, TX 76549

OBJECTIVE

A position as: Sr. Network Engineer

SUMMARY OF QUALIFICATIONS AND SKILLS

Bachelor degree in Aviation Management

Over 8 years demonstrated experience configuring, and maintaining and troubleshooting computers, printers and other network equipment

Experience with analyzing network requirements, providing technical leadership, network architecture and design

Performed systems administration of desktop, laptop and server systems connected to local and wide area networks

Provided troubleshooting and problem resolution of complex network addressing problems

Certifications:

oA+

oSecurity+, (IAT Level II)

Extensive experience communicating with program personnel, government employees and senior executives regarding network engineering technical considerations, problems, issues and conflict resolution

Excellent written communication, analytical, interpersonal, technical and organizational skills

EMPLOYMENT HISTORY

Computer System Analyst, SA and IASO Dec 2015 – Oct 2017

M2 Services

Implemented imaging provided management of LAN systems resolving problems and inefficiencies to enhance the network performance for over 200 computers with their related servers for Apache and Chinook helicopters which were being maintained with the Unit Level Logistics System (ULLS). Provided systems administration and Information Assurance Security Officer (IASO) support for all employees and made computers functional and secure to ensure safe operations within proper security guidelines as established by the Network Enterprise Center on Fort Hood. Monitored and trained to ensure compliance with information assurance policies and procedures, advising management of any potential security risks. Installed operating system, security patches and application software on servers and computers as needed. Resolved technical issues leading to solutions and improved efficiencies in reliability, security and performance. Performed system capacity analysis and planning, assessing threats and providing valuable input on security while optimizing system operations and resource utilization.

Systems and Database Administrator Mar 2014 – Oct 2015

Dyncorp International

Deployed, built, imaged and maintained over 150 computers with related equipment for Apache Reset contract. Provided administrative support for the SQL Server database containing the ULLS program and 5 network servers. Acquired and installed various hardware and software; resolving problems as needed. Supported and corrected users to maintain safe computer standards for operations within proper security guidelines.

Systems Administrator and Information Assurance Officer July 2010 – Dec 2013

Cubic International / Omega Training Systems

Created user accounts, imaged computers, troubleshooting, monitored security compliance, instructed soldiers as needed in computer operations and proper acquisition of DOD IA and WNSF required certificates. Successfully tested and corrected switch-to-computer connections, submitted remedy tickets to repair items above my authority to repair or replace, analyzed and spearheaded solutions to upgrade computer connections in two buildings on North Fort Hood. Monitor users IASO compliance to keep communications secure and correct any violations. Set up and tear down computer systems, update, scan, and repair them as needed.

Information Analyst and Supervisor March 1997 – Dec 2009

U.S. Army, Molesworth, United Kingdom; Tikrit and Baghdad, Iraq; and Fort Hood, TX

Supervised up to 12 information analysts performing in a variety of computer hardware and software-related technical duties and functions. Loaded various computer programs on multiple computers, maintained systems in peak operational condition, and corrected issues as they arose. Supported large-scale database management systems. Analyzed computer communications, LAN/WAN, network systems, and installed and troubleshot network and application software and hardware. Provided oversight of daily operations, loaded any new software releases and updates as needed. Performed routine security checks and kept management informed of all pertinent customer relations or technical issues. Assisted writing standard operating procedures for jobs. Maintained a Top Secret/SCI security clearance until no longer required.

EDUCATION

Bachelor of Science, Aviation Management, American Technological University, Killeen, TX

Associate of Science, Aviation Management, Central Texas College, Killeen, TX

Graduate, Information Analyst Manager Course, U.S. Army Signal Center and School, Fort Gordon, GA

Graduate, Information Analyst Supervisor Course, U.S. Army Signal Center and School, Fort Gordon, GA

Certificates, A+, Security +, System Administrator Security and Network Manager (SA/NA); Information Assurance Security Officer (IASO); Tactical Internet Management System (TIMS); and Advanced Tactical Network Training, U.S. Army, Fort Hood, TX

Certificate, Command Financial Specialist Course, U.S. Army, Fort Hood, TX

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