Lead QC

M.SENTHIL KUMAR

Email : **********@*****.***, *************@*****.***

Mobile: +919*********

Passport Details

Valid Indian Passport No.: J2293350

Issue : 13.07.2011 Valid Up to : 12.07.2021

Personal Details

Date of Birth : 25 May 1980

Marital Status : Married

Language : English (Speak & Write) and Hindi & Malayalam (Speak)

Technical experience

Over 5 years of Experience in Software Testing, Mobile Testing (Android and IOS), Automation Testing(Selenium), Writing Scripts, Scripts Execution and Reports sharing to respective departments, Raising SEV1 tickets / Alerts when ever site is down, Experienced in Website Performance Test, Customer / Client Support, Voice Support, Email Support, Team Management

* Website Performance, Page loading time, DOM Load Reports

* Page loading time in Mobile device using 3G and 4G services and its reports

* Chrome Emulator Mobile & Tab multiple device page load time reports

* Trained in Pressure handling

* Six Sigma Green Belt Certified

Educational Qualification

Course

Institution Name

Year Complete

Class

SSLC

State Board, Tamil Nadu, India

1996

I Class

HSC

State Board, Tamil Nadu, India

1998

II Class

Honors Diploma in Computer Application

CSC Computer Education, Chennai, India

2002

Grade “A”

P.G. Diploma in Hospital Management

Annamalai University, Chidambaram, India

2006

III Class

BBA

Annamalai University, Chidambaram, India

2001

III Class

Diploma in Industrial Safety

National Institute of Labour Education Management, Chennai, India

2008

I Class

MBA (Personnel)

Madras University, Chennai, India

2007

I Class

Experience profile

Company : Bankbazaar.com, Chennai

April 2012 to till Date

As a Team Leader(10 member Team) in Software Test Engineer,

Having 5+ Years of experience in various software testing

methodologies and standards with Selinium

Automation Testing(Selenium), Writing Scripts, Scripts Execution and Reports sharing to respective departments

Raising SEV1 tickets / Alerts when ever site is down

Website Performance, Page loading time, DOM Load Reports

Page loading time in Mobile device using 3G and 4G services and its reports

Chrome Emulator Mobile & Tab multiple device page load time reports

Well acquainted with Software Development Life Cycle,

Software Testing Life Cycle and Bug life cycle.

Involved in Requirements analyzing from client.

Participated in Test Plan preparation along with Project Lead.

Experience in deriving Business Rules and Test Data.

Experienced in preparing Test Case and Test scenario.

Expertise in Peer reviews on Test Design and Defect Reporting

Experienced in Black Box, Smoke testing, Functional, Retesting

and Regression testing on various applications.

Expertise in Analysis Defects, Defect tracking system and

Defects reporting system.

Experience in Developing and Executing Test Automation

Experience in Automation Framework Concepts using Selinium

Generating Automation Scripts using Data Driven Framework.

Involving in Identifying Recovery Scenario.

Experience in Debugging and identifying issues.

Experienced in preparing weekly and monthly reports.

Good Experience in working on Test plan and Test Lab in QC

for both Manual and Automation. Exposure in SQL.

Exposure in Bank Products like Personal Loan, Car Loan, Credit

Card, Home Loan and Fixed Deposits and Insurance Products

Experience in Cross Sale Products like Loans, Credit cards and Insurance

Experience profile

Company : Daskar Technologies, Chennai April 2008 to April 2012

Joined as SME and from April 2010 Promoted as Team Leader

* Maintaining Project Queue & Inbound and outbound calls, Client calls from US for clearing Queries (Voice and Email Support)

* Production Report, QC Report, Effective Time utilization, Project intake

And On time delivery report and Client Feedback report.

* Increasing Clients for Data Processing, Web Development and Online

Marketing Office Administration, Recruitment and Payroll administration

* Training and Team Management for Data Processing and Tele calling

* Client Management and Customer Service Management

* Increasing Client strength & Providing quality service for required areas.

General Administration, Employee Benefits and Team Transport, House Keeping, medical facilities and Medical Re imbursement for staffs, ensuring quality and satisfaction levels.

Experience profile

Company: RR Donnelley (formerly OfficeTiger),

Spencer Plaza, Chennai. Apr 2006 to April 2008

As a Administrative Assistant

Maintaining accurate and on-time reports, such as activity tracker,

billing and shift reports.

In charge for Attendance and Shift Roaster for the Team Members.

Working in US & UK Projects and dealing with 72 Clients all over the

World.

Real-time monitoring of client interfaces that are used as front-end

tools for the download/upload of projects Ensuring process adherence

at all stages of project creation

Experience profile

Company: Crescent Engineering College (Deemed University),

Tambaram, Chennai, India. June 1998 to Apr 2006

As a Medical & General Administration Executive

Single point of contract for Medical Facilities to the Campus especially for the abroad students, Staffs and the workers, arranging Treatment

And refer them to the Leading tie-up Hospitals for further Management.

Maintaining Medical Records & Vaccination chart for the each Students and Staff’s and their family members and sending Medical reports for each students to their Parent’s Quarterly.

Accounts Maintenance for the Drug Store, Indenting Medicines and

Medical Instruments and arranging Audit report for the stock for the

Drug store.

Administering regular employee perquisites like LTA, canteen, transport, House Keeping, medical facilities and Medical Re imbursement for staffs, ensuring quality and satisfaction levels.

Indian Driving License

License No : F/TN/22/015131/2000 MCWG & LMV

(Motor Cycle and Light Moving Vehicle)

Issued on : 11.12.2000 Valid Up to : 10.11.2020

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