Bilingual: Spanish/English, Customer Service Experience, Multi Tasker.
Resume:
Marden P Alberto
Los Angeles, CA 90008
*****************@*****.***
Objective
To apply my organizational skills, people skills, Customer Service skills and management skills as a Customer Service Provider in a company based or organization.
Skills
Bilingual: Spanish/English, Customer Service experience and Oriented, computer knowledgeable, positive attitude, detail oriented, quick learner, works well under pressure and enjoys working with people.
Work Experience
06/2014-02/2017
Volt Workforce Solutions- Santa Ana, CA
Airplane Fasteners Inspector/Assembly
Inspected parts to make sure they were done correctly, used hand tools to deburr, remove and clean debris from parts and improve their quality.
Used magnifying glass to look over pats that were damaged and needed alignment.
Operated assembly machines to flatten, assemble and glue parts together.
05/2010-05/2014
Modern Parking Inc- Los Angeles, CA
Supervisor/Cashier/Valet
Supervised parking facility with 5 employees, interacted with customers to resolve parking issues, trained and assisted employees to improve customers’ relation, conducted audits, prepared all daily and monthly reports for supervisor, sold daily and monthly parking passes. Resolved customers’ complaints regarding parking issues, attended company’s meetings, trainings and seminars to better the quality of service provided to the customers in the parking facility and to acquire a more efficient relationship with the clients.
Operated the cash register, charged daily parking rates and fees, processed all parking payments and transactions on computer, collected all revenue from other employees at the end of my shift, responsible of making deposits of money into company’s bank account.
Greeted all clients upon their arrival to parking garage, issued parking tickets to them and parked and retrieved their vehicles.
04/2007-05/2010
Parking Concepts Inc- Los Angeles, CA
Cashier/Valet
Operated the cash register, charged daily parking fees and rates, processed all transactions on the computer, collected and counted revenue at the end of my shift, to make deposits into company’s bank account.
Greeted and issued parking tickets to all clients upon their arrival to parking facility, inspected vehicles for damage before parking then in the garage and parked and retrieved customers’ vehicles.
Education
HS Diploma- Evans Community Adult School- Los Angeles, CA
01/2000-06/2006
References available upon request
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